Activate Microsoft Teams Call Quality Dashboard
The Call Quality Dashboard (CQD) gives an aggregated information of the entire organization's network and helps admins optimize the network. CQD provides reports that help gain insights into an organization's overall call quality, server-client streams, client-client streams, and voice quality service level agreements. CQD's Location-Enhanced Reports provide aggregate information on call quality and reliability within a user's building. CQD helps determine if the call quality problem pertains to a specific user or to the entire organization.
To activate CQD in the Microsoft Teams admin center:
- Go to the Microsoft Teams admin center.
- Select Call Quality Dashboard in the left pane.
- Click Sign in and enter your Global Administrator account or Microsoft Teams Service Admin account information..
- After you sign in, once activated, the CQD will begin collecting and processing data.
Manage Microsoft Teams with M365 Manager Plus.
M365 Manager Plus is a complete Microsoft 365 administrative solution that offers an extensive set of features to effortlessly manage Microsoft Teams from a single, user-friendly console.
Bulk management: Create, update and delete teams, channels, team members, team policies, and more, in bulk by importing a simple CSV file.
Detailed reporting: Gain deep insights into team sizes, user activity, device usage, and more, with pre-configured, comprehensive reports.
Granular auditing: Detect unusual activities or events by auditing team creation, user sign-ins, channel creation, and more.
24x7 monitoring: Ensure around-the-clock monitoring of Microsoft Teams' features and endpoints.
Instant alerting: Get instant alerts for critical events via email. Configure custom alert profiles for Microsoft Teams activities.
Task automation: Automate repetitive management tasks with customized automation policies to save time and enhance productivity.
Help desk delegation: Create custom help desk roles and delegate Teams management, auditing, and more, to non-admin users to reduce admin workload.
To know more about managing your Microsoft 365 environment using M365 Manager Plus, click here.
