To optimize the value of Teams migration, users need to adopt Teams for regular use. This calls for organizational change readiness as each user may have different use case and learning styles to adapt to the new technology. The following steps will be useful to understand your user base in order to educate and train them for the upgrade.
Organizational change readiness: It is important to determine how receptive are your users to change the way they work and adopt new technology. This will help determine the readiness plan needed to help your employees upgrade to Teams with ease. You can categorize your users into the following categories.
Based on receptiveness:
Based on competencies:
- Early adopters: Users who request the solution before it is available.
- Informed users: Users who accept the solution as soon as its value is demonstrated.
- Laggards: Users who reject the solution, even when forced to change.
- Self-motivated: These users seek out resources and learn by trying things out.
- Team players: These users respond well to interactive training and enjoy working together with others.
- Hand-holding seekers: These users need one-on-one assistance.
Assessing teamwork scenarios: It is important to understand why employees come together in the workplace. This will help the organization leverage the right tools for maximum value. Teamwork could be centered around a particular task or project or building relationships, etc. The following are the two core types of teamwork.
- Project-centric teamwork: This type of teamwork is focused on a particular project or task. It could be a product launch, budget planning, etc. The preferred tools for this project-centric teamwork are teams, channels, meetings SharePoint Online, Planner, etc.
- People-centric teamwork: This type of teamwork is about staying connected, building relationships, etc. Some of the departments that focus on people-centric teamwork is sales, human resources, campaigns, etc.The preferred tools for this people-centric teamwork are teams, channels, meetings, a Teams integrated CRM tool, Yammer, etc.
Manage Microsoft Teams with M365 Manager Plus.
Once the upgrade to Teams is complete, M365 Manager Plus can help you effectively manage your Teams environment. M365 Manager Plus is a complete Microsoft 365 administrative solution that offers an extensive set of features to effortlessly manage Microsoft Teams from a single, user-friendly console.
Bulk management: Create, update and delete teams, channels, team members, team policies, and more, in bulk by importing a simple CSV file.
Detailed reporting: Gain deep insights into team sizes, user activity, device usage, and more, with pre-configured, comprehensive reports.
Granular auditing: Detect unusual activities or events by auditing team creation, user sign-ins, channel creation, and more.
24x7 monitoring: Ensure around-the-clock monitoring of Microsoft Teams' features and endpoints.
Instant alerting: Get instant alerts for critical events via email. Configure custom alert profiles for Microsoft Teams activities.
Task automation: Automate repetitive management tasks with customized automation policies to save time and enhance productivity.
Help desk delegation: Create custom help desk roles and delegate Teams management, auditing, and more, to non-admin users to reduce admin workload.
To know more about managing your Microsoft 365 environment using M365 Manager Plus, click here.