Remote troubleshooting

Remote access and actions for troubleshooting your mobile endpoints

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ManageEngine Recognized for Unified Endpoint Management

ManageEngine Positioned in the 2021 Gartner Magic Quadrant for Unified Endpoint Management (UEM) Tools

ManageEngine Recognized for Unified Endpoint Management

ManageEngine is recognized as a Strong Performer in the Forrester Wave​: Unified Endpoint Management, Q4 2021

ManageEngine Recognized for Unified Endpoint Management

IDC MarketScape recognizes Zoho/ManageEngine as a Major Player in worldwide UEM software for the fourth consecutive year

Supported OS

Supported Devices


Troubleshoot remote devices seamlessly

Remote control for over 25 OEMs

Remotely control the screens of devices from over 25 brands with our proprietary technology.

Remote sharing for iOS and iPadOS

Remotely view the screens of iPhones and iPads for quick support.

Unattended remote access

Take control of POS devices, digital signage, and other kiosks.

Remote chat and commands

Chat with end users for easy communication and use shortcut commands to perform common actions, like clearing app data.

Remote actions

Scan, restart, shut down, and pause kiosks to diagnose and repair issues.

No setup required

Use our built-in tool with no additional cost or setup to ensure quick troubleshooting sessions.

Compliance and security

Mobile Device Manager Plus is a HIPAA-compliant and AES-256-encrypted remote troubleshooting solution for ultimate safety.

With Mobile Device Manager Plus, organizations can

Onboard and provision

  • Leverage automated, out-of-the-box enrollment and authentication for corporate devices.
  • Enroll personal devices using email or SMS invites, or create a self-service portal for enrollment without requiring admin intervention.
  • Separate devices into groups based on the platform and method of enrollment.
  • Seamlessly install, update, configure, and uninstall store and enterprise apps without user intervention.
  • Configure devices to run only authorized apps while restricting access to unauthorized apps.
  • Test multiple versions of enterprise apps on devices before deploying them in your production environment.
  • Securely share, view, and download business-critical content.


  • Enforce security configurations and restrictions to secure data at rest, in use, and in transit.
  • Containerize and secure corporate data on personal devices.
  • Automate and schedule OS updates to ensure devices run only on the approved OS versions.
  • Ensure only compliant devices have access to corporate Exchange accountsx and Microsoft, Zoho, and Google apps.
  • Track devices' locations in real time and achieve location-based compliance with geofencing.
  • Secure corporate data on misplaced, lost, or stolen devices using remote commands.

Maintain and retire

  • Schedule regular scans to maintain up-to-date inventory details and obtain actionable insights with over 15 predefined and custom reports.
  • Achieve unattended access on devices using the built-in remote control tool.
  • Monitor the battery level of devices and create alerts to be notified when devices fall below a specified battery level.
  • Decommission devices over the air by remotely wiping corporate apps and data.
  • Simplify the reallocation of devices by reassigning users and moving devices between groups.
  • Temporarily remove from management the corporate devices that are under repair to prevent unauthorized access.

Why ManageEngine?











Trusted by leading brands across industry verticals

Here's what your peers think about us

We have been using Mobile Device Manager Plus for over three years now and have effectively secured all our remote tablets. It takes the pain out of deploying apps and quite efficiently handles all our business requirements.

Peter Bailey Director and co-founder, eXPD8

With Mobile Device Manager Plus, we can silently install specific apps on select devices or for the entire group, without any user intervention.

Abdoul Karim Barry Systems engineer, Microcred Group

Start managing your mobile devices in minutes with a free 30-day trial!