Bulk Actions

Organizations that manage a large number of devices, will need to execute actions on devices in bulk. Mobile Device Manager Plus now allows admins to simultaneously execute specific actions on multiple devices.

Remote Restart

This command is to restart devices, and is currently supported for Supervised iOS devices running 10.3 or above, Samsung or non-Samsung devices running 7.0 or later, which have been provisioned as Device Owner, macOS, Windows, and Chrome OS devices.

Remote Shutdown

This command is to shutdown devices remotely, and is currently supported for iOS devices that are Supervised, and running on versions 10.3 and above, and for macOS devices.

Executing Remote Restart/Shutdown on Groups or Devices:

Points to note:

While executing Remote Reststart or Remote Shutdonwn, you might come across the following server remarks:

Status displayed on the server

Remarks displayed on the server

Reason

Successful

Successfully executed the command on the device(s).

This remark is displayed once the action(s) initiated on the device(s) by the admin have been successfully executed.

Yet to apply

The command will be executed once the device comes online.

This remark is displayed when the action(s) initiated by the admin are not yet executed, but will be executed as soon as the device contacts the MDM server, or is connected to the Internet.

In Progress

Executing the command on the device.

This remark is displayed when the command is being executed on the device(s).

Suspended

  • The command could not be executed on the device as it was manually suspended.
  • The command could not be executed on the device, as a new command was initiated.
  • This remark is displayed when the admin suspends the command.
  • This remark is displayed when the admin initiates a the same command again on the device(s).

Failed

Failed to execute the command on the device. Retry the process, and if the issue persists, contact support.

This remark is displayed when the command does not get executed on the device(s), due to network issues/if the device(s) have not contacted the MDM server.

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