User Roles and Permissions

Mobile Device Manager Plus lets administrators designate roles to users. Apart from a set of predefined roles, MDM supports customization of roles as per the needs of your organization. For each of these user-defined roles, the permission to access specific sections of MDM can be configured as Full control, Write, Read or No access, as given in the table below.

ACTION ADMINISTRATORFULL CONTROLWRITEREAD
Enroll Device (invite) YesYesYesNo
Enroll Device (admin) YesYesYesNo
Device actions (remove device, deprovision, re-assign user, etc.) YesYesYes, except Apple Business Manager (ABM)/Device Enrollment Program (DEP), Zero Touch Enrollment, Knox Mobile Enrollment, Windows 10 enrollment methodsNo
Add/modify AD YesYesNoNo
APNs configuration YesYesNoNo
Configure enrollment settings, agent settings YesYesNoNo
ACTION ADMINISTRATORFULL CONTROLWRITEREAD
Edit device detail YesYesYesNo
Device actions (scan, locate, wipe,...) YesYesYesNo
App blacklisting YesYesNoNo
Device scan schedule YesYesNo No
Geotracking YesYesNoNo
ACTION ADMINISTRATORFULL CONTROLWRITEREAD
Create/Update profile YesYesNoNo
Move to Trash YesYesNoNo
View Trash YesYesNoNo
Delete profile YesYesNoNo
Modify profile YesYesNoNo
Distribute profile YesYesYesNo
Remove associated profile YesYesYesNo
Profile details view YesYesYes Yes
ACTION ADMINISTRATORFULL CONTROLWRITEREAD
Add apps YesYesNoNo
Configure ABM/VPP YesYesNoNo
Sync ABM/VPP apps YesYesNoNo
Delete apps YesYesNoNo
Modify apps YesYesNoNo
Distribute apps YesYesYesNo
Update apps YesYesYesNo
Remove managed apps YesYesYesNo
ACTION ADMINISTRATORFULL CONTROLWRITEREAD
Add Zoho Assist account and edit login detailsYesYesNoNo
Remote Control/ViewYesYesYesNo
View Remote Control detailsYesYesYesYes
ACTION ADMINISTRATORFULL CONTROLWRITEREAD
Add/update/delete doc YesYesYesNo
Distribute docs YesYesYesNo
ACTION ADMINISTRATORFULL CONTROLWRITEREAD
View Predefined reports YesYesYesYes
Create Scheduled reportsYesYesYesNo
View Scheduled reportsYesYesYesYes
Configure report retention period YesYesYesNo
Create Query report YesYesYesNo
View Query report YesYesYesNo
Modify Query report YesYesYesNo




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