Enroll Android devices through Self Enrollment

Self Enrollment allows Android device users to easily enroll their devices into MDM without requiring IT intervention. Here’s how you can guide users for enrolling Android devices through self enrollment:

Step 1: Access the Enrollment URL or Scan QR Code

• QR Code: Alternatively, users can scan the QR code provided by the administrator. This can be done using the device’s camera or a QR code scanning app, which will navigate the user to install ME MDM application from the Play Store.
• Enrollment URL: The administrator will provide a Self Enrollment URL (e.g., https://<FQDN>:<PORT>/mdm/client/enroll for on-premises or https://mdm.manageengine.com/mdm/client/enroll for cloud deployments). Users must open this URL in their Android device’s browser to initiate the enrollment. By accessing the url it will navigate the user to install ME MDM application from the Play Store

Step 2: Install the MDM App and Enroll the Device

• Users need to download the ME MDM app from the Google Play Store. Users should install the app as prompted.
• Open the ME MDM app and scan the QR code or access the Enrollment URL to initiate the enrollment.

• Once the URL is accessed, the device will prompt for authentication. Enter the required credentials to authenticate through the Active Directory if configured.
• Follow the on-screen instructions to complete the setup.
• Upon successful enrollment, the user will receive a notification for device enrollment.
• User will view a work profile on their devices.
• If Admin has configured any approved applications to be installed in the enrolled devices, then those approved devices will be installed in the device upon successful enrollment of the device.

Step 3: Auto Assignment to Groups (Admin Action)

If configured by the administrator while configuring the self enrollment, Android devices will be automatically assigned to specific device groups. These groups ensure that appropriate apps, profiles, and policies are applied to the device.

Step 4: Final Confirmation and Email Notification (To Admin)

If the Notification on Enrollment is enabled in the self enrollment settings, then once the device is successfully enrolled, the administrator will receive an email notification confirming the enrollment. The device will then be listed in the MDM console, where any assigned apps, configurations, or policies will be automatically applied. This ensures that the device is compliant with organizational standards and ready for use, providing users with immediate access to the necessary resources and settings.

Note: For Knox devices, a dedicated Knox container is established within the mobile device. Users can access corporate resources by tapping the Knox container icon. Applications distributed by MDM for the Knox container can be accessed by clicking the "Apps" icon within the container. To exit the Knox container and view personal data and applications on the device, users can click the "Personal Home" icon.

Troubleshooting Tips

If users experience issues during the Self Enrollment, here are some troubleshooting steps:

Android Device Self Enrollment

• Unable to authenticate: Ensure the credentials are correct or check with the admin if the user’s device is allowed for self-enrollment.
• Cannot download the MDM app: Verify the device has a stable internet connection and access to the Google Play Store.
• Compliance errors: Follow the prompts in the MDM app to resolve any security issues such as enabling screen locks or device encryption.

What's Next?

Android Enrollment

To explore additional enrollment methods, including options for rugged and AOSP devices, check out our Android Enrollment Guide. This guide offers detailed instructions for a seamless integration and management experience across Android devices.

Configure Profiles and Policies

Once the MDM profile is installed, Admin can configure a variety of profiles and policies to enhance device security and functionality. For detailed instructions on these configurations, visit the Device Restrictions and Configurations section.

Distribute Work Applications

After enrollment, administrators can distribute work applications silently via the app repository. This includes apps from Play store, custom apps, and enterprise applications. For more details, refer to our App Management section.