Integrating Spiceworks with MDM

Introduction

Spiceworks is a free SaaS-based helpdesk and inventory managmeent solution. As with any mobile-first organization with a helpdesk, most of the tickets are about device being misplaced/lost, the passcode being forgotten or the usual troubleshooting issues. This integration ensures all of these and much more can be conveniently fixed from the comfort of the same portal, by leveraging MDM's capabilities such as security commands to reset/remove passcode, remote control of devices etc. The benefit of this integration is all you need to configure the MDM plugin in Spiceworks and the integration is complete.

Integration Procedure

To integrate Spiceworks with MDM, follow the below steps:

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