Security Management

Mobile Device Manager Plus can be used to secure data in the mobile devices even in the event of the device being lost or missing. The following operations can be done using the security commands in MDM.

Only devices running Android 5.0 or above can be provisioned as Profile Owner or Device Owner.

ANDROID OS VERSION
DESCRIPTION SAMSUNG NON-SAMSUNG
CORE ANDROID PROFILE OWNER DEVICE OWNER
Clear Passcode
Below Android 5.0 Passcode applied to Samsung and Core Android devices, is cleared. Passcode in Non-Samsung devices, provisioned as Profile Owner or Device Owner, cannot be cleared.
Android 5.0 and 6.0 Passcode applied to Samsung and Core Android devices and devices provisioned as Device Owner, is cleared. The work profile passcode in Non-Samsung devices provisioned as Profile Owner cannot be cleared with this command but the device passcode is cleared.
Android 7.0 Passcode applied to Samsung devices and devices provisioned as Device Owner is cleared. Passcode applied to Core Android devices and Non-Samsung devices provisioned as Profile Owner cannot be cleared.
Android 8.0 and above Passcode cannot be cleared in Samsung and Core Android devices. In Non-Samsung devices, passcode applied to the work profile in devices provisioned as Profile Owner and the passcode in devices provisioned as Device Owner, is cleared. Applicable only for container
Reset Passcode
Below Android 5.0 Passcode applied to Samsung and Core Android devices, is reset. Passcode in Non-Samsung devices, provisioned as Profile Owner or Device Owner, cannot be reset.
Android 5.0 and 6.0 Passcode applied to Samsung, Core Android devices and Non-Samsung devices provisioned as Device Owner, is reset. The work profile passcode in Non-Samsung devices provisioned as Profile Owner cannot be reset with this command but the device passcode is reset.
Android 7.0 Passcode applied to Samsung devices and Non-Samsung devices provisioned as Device Owner is reset. Passcode applied to Core Android devices cannot be reset. In Non-Samsung devices provisioned as Profile Owner, the work profile passcode is reset. Applicable only for container
Android 8.0 and above Passcode in Samsung devices is reset only if passcode is set on the device by MDM using a Passcode Policy. Passcode applied to Non-Samsung devices provisioned as Device Owner and the work profile passcode in devices provisioned as Profile Owner is reset. This cannot be done on Core Android devices. Applicable if no passcode is set on device Applicable only for container
 

For Knox, security commands can be executed separately for the device and the container. The container-specific security commands are explained below:

Follow the steps mentioned below to use security commands using Mobile Device Manager Plus.

  1. On the web console, navigate to Devices under the Inventory tab.

  2. Click on the specific device under Device Name.

  3. Click on the Action Button which is located on the right side, and select the action that needs to be done. Due to security reasons, you will be prompted to enter your password to authenticate the action to be performed.

  4. Specified Security command will be executed and the status will be reported under Device Details.

See Also: Configure Mobile Device Manager Plus, Device Enrollment, Location Tracking,App Management,  Profile Management,  Asset Management, Security Management , Reports
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