Kiosk management

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Supported OS

Supported Devices

Simplified deployment of purpose-built devices

Onboard

Use zero-touch options to bring devices under management.

Customize

Set up networks, settings, restrictions, apps, and home screens.

 

Maintain

Get critical alerts and schedule reports and updates for apps and OSs.

Troubleshoot

Remotely control kiosk devices without requiring user intervention.

Enhance the user experience while ensuring productivity and security

Set up everything you need

Configure settings, apps, network policies, and content and security policies.

Lock down flexibly

Choose a lockdown option from a single app or multiple sets of apps or web kiosks and enforce it with strong exit passcodes.

Customize the level of control

Set which hardware buttons and device functions are enabled.

Set background apps

Run apps like a VPN in the background to meet any dependencies.

Display vital device settings

Choose critical device settings that can be displayed when in kiosk mode.

Gain unattended access

Initiate remote troubleshooting sessions on unattended or shared devices without user prompts.

Customize home screens

Set the app layout, arrange apps, organize them in folders, and change wallpapers to ensure a consistent user experience.

Get alerts about critical events

Get instant notifications for events like the battery level dropping below a defined level or devices leaving designated areas.

Recover misplaced devices

Monitor the locations of devices that move around constantly and set up a geofence for proactive security.

Simplify kiosk management chores

Automate device lockdown

For conducting time-bound assessments and surveys or gathering information on demand, put an app in the foreground. This allows the kiosk to lock itself down into single-app mode on its own for a specific duration, and the launched autonomous app will exit kiosk mode once the purpose is served. Enabling an autonomous app limits access to features, such as autocorrect and spell-check, and prevents users from switching between apps, exiting the app, or returning to the home screen.

Automate app installation and updates

Ensure seamless kiosk profile association with the automatic installation of apps provisioned in kiosk mode. In addition to silently installing apps, you can also silently update apps at a scheduled time without any user intervention.

Automate recurring IT tasks

Lessen the IT load by scheduling maintenance tasks, such as device reboot and shutdown. Detect compliance violations with automated device scans. Get insights into the activities performed by admins and technicians on the web console. Select device parameters you want to keep track of and receive automated reports on them.

Secure devices

Push digital certificates for authenticating connections to enterprise Wi-Fi, VPN, and more. Enforce robust passwords with an expiration schedule. Control screen capture and restrict users from copying and sharing corporate data. Track device locations in real time and get the entire route history. Create and apply virtual location boundaries and receive alerts when a device enters or exits a geofence.

Secure browsing

Define regulated access to a handful of websites by allowing only enterprise-approved websites. Using the browser with restricted access feature, specify the categories of content you want to prevent users from accessing, including social networking sites, download sites, explicit sites, and risky websites that may contain malware, violate security policies, or simply waste users' time. Enable users to quickly locate resources with web shortcuts. Disable the address bar to stop users from browsing within the web app.

 

Trusted by leading brands across industry verticals

See why your peers prefer Mobile Device Manager Plus for managing their devices

We just recently upgraded about 100 devices, and the fact that you can set groups and policies and push content and apps to the devices automatically reduced 80% of the migration time, where it would have taken weeks to complete this task without an MDM. The geofencing and location tracking are also bonuses.

LJ H. Operations assistant, Construction

I really like how easy it is to deploy and have devices set up and ready for users. I can have a new phone set up for a user in under seven minutes, and most of that time is me having to get all the apps set up to work with our systems.

Josh M. IT specialist, Business supplies and equipment

Start managing your mobile devices in minutes with a free 30-day trial!

MDM 101: The basics of KIOSK explained

  • 1. What is a kiosk device?

    A kiosk device has a single purpose, and only selected actions and tasks can be carried out on the device to fulfill that purpose. A kiosk device is usually equipped in such a way that only one or a few applications and settings are allowed on it, ensuring that users can only access approved apps and device functions without distractions.

  • 2. What are the types of kiosks?

    Kiosk types include point-of-sale devices, self-service devices, interactive devices, digital signage for advertising, and information kiosks. These devices are set up based on their purpose: to boost sales, make work processes easier, cut down on employee overhead, or display important information.

  • 3. What is kiosk mode?

    Kiosk mode is a method of locking devices so that only preconfigured apps, web shortcuts, and device functionalities are accessible. To provision devices in kiosk mode, organizations need to use dedicated kiosk management software that allows them to remotely lock devices to approved applications and to limit access to hardware functionalities. Kiosk management software lets organizations get the best out of a kiosk device while ensuring corporate data security does not take a hit.

  • 4. How does kiosk mode work?

    Kiosk mode involves preconfiguring a policy with specific settings and apps using a kiosk software or mobile device management solution, then associating this policy with the devices that need to be used as kiosks. The devices then get locked down to run only the selected apps and settings, ensuring that users can access important resources and view required information.

  • 5. What is a kiosk app?

    A kiosk app is generally the agent app of kiosk management software that is installed on the devices that are to be configured as kiosks. These apps facilitate normal iOS, iPadOS, tvOS, and Android devices to function as single-purpose kiosks.

  • 6. Why is kiosk software necessary?

    To convert regular mobile devices into kiosk devices, organizations across different industries need to use a capable mobile device management (MDM) solution with advanced kiosk device management features. An MDM solution allows an array of devices to be brought under management and completely provisioned as kiosks to simplify and enhance various work processes. Kiosk mode offers options like screen pinning and guided access that help with locking down devices to one screen requiring a password. Kiosk mode also lets organizations provision one or more apps, block URLs, restrict browser settings, and disable a range of advanced settings.

  • 7. What are the key features of MDM kiosk mode?

    Mobile Device Manager Plus is kiosk software that supports the provisioning of kiosk devices with either one or multiple apps in addition to allowing necessary web shortcuts that users can open via a browser with protected access. Depending on an organization's needs, the home screen can also be customized for better user accessibility.

    To ensure kiosk devices are not used for any purpose other than the intended, restrictions can be placed on multiple functionalities (including the task bar, status bar, and notifications) along with hardware keys (like volume controls and the power button). Create a custom settings app for users to access the most basic functionalities, like device brightness, mobile networks, battery optimization, and screen timeout. Remote troubleshooting is a breeze with remote commands that instantly execute important device actions.

  • 8. What are the kiosk mode types in ManageEngine Mobile Device Manager Plus?

    ManageEngine Mobile Device Manager Plus supports single-app kiosk mode, multi-app kiosk mode, and autonomous single-app kiosk mode. As the names suggest, devices will have one app running in single-app kiosk mode and multiple apps running in multi-app kiosk mode. All the other apps and settings will be disabled, and users cannot revoke these changes. Autonomous single-app kiosk mode can be implemented if an app needs to be used only for a specific duration or until a given task is completed.

  • 9. What types of devices can be provisioned in kiosk mode using Mobile Device Manager Plus?

    To help empower your workspace with different kinds of kiosk devices for various purposes, Mobile Device Manager Plus offers kiosk mode capabilities for Android, iOS, iPadOS, tvOS, Windows, and ChromeOS devices.

  • 10. What are the benefits of MDM kiosk mode?

    Enabling kiosk mode on devices using MDM acts as a catalyst for different organizations to drive up sales and productivity levels because users can easily access services they require, read important brand information, browse product catalogs, or get work done with only corporate apps present on devices. Critical institutions like hospitals can benefit from deploying kiosks for healthcare workers to securely collect, store, and access sensitive patient data. The banking sector can use kiosk devices to ease digital transactions and cash dispensing or depositing without compromising on compliance laws and data security.

  • 11. How can educational institutions benefit from MDM kiosk mode?

    With so much learning going digital in today's era of remote education, schools and colleges can improve the existing system by rolling out kiosk devices for students and teachers with the required apps, resources, and settings preconfigured. Interactive devices can enhance interest in learning and simplify daily tasks, like attendance and exams, while your organization's IT admins simultaneously maintain device and data security.