Why are some devices added with IP-address instead of host name ?

If the device is added with its IPAddress instead of hostname, check the following:

    • Forward NSLOOKUP with device name should return the IPAddress and DNS Name of the device.
    • Reverse NSLOOKUP with IP Address should return the IPAddress and DNS Name of the device.
  • A device is added with hostname only if both the forward and reverse NSLOOKUP return the corresponding parameters.
  • Make sure that the hostname and IP address is mapped properly in the DNS server.
  • Ensure the device is reachable with both hostname and ipaddress from OpManager server.
Video Zone
OpManager Customer Videos
Altaleb Alshenqiti - Ministry of National Guard - Health Affairs
  
  •  IT Admin from "Royal flying doctor service", Australia
     Jonathan ManageEngine Customer
  •  Michael - Network & Tech, ManageEngine Customer
     Altaleb Alshenqiti - Ministry of National Guard - Health Affairs
  •  David Tremont, Associate Directory of Infrastructure,USA
     Todd Haverstock Administrative Director
  •  Donald Stewart, IT Manager from Crest Industries
     John Rosser, MIS Manager - Yale Chase Equipment & Services
 Pricing  Get Quote