Integrate OpManager with ilert

OpManager alerts can now be converted into ilert Events, enabling customers to monitor, acknowledge, and resolve alarms before escalation. This integration supports event deduplication and suppression, helping reduce alert noise. Thereby, it streamlines response to critical issues, minimizes downtime, and improves overall system reliability.

Steps to perform in ilert

Create an Alert Source

Steps to follow in OpManager

Steps to perform in ilert

Create an Alert Source

Navigate to Alert Sources → New Alert Source → search for OpManager → and select OpManager.

Enter a Name
Select escalation policy and alert groupings as needed (both are optional).
Click continue setup.
Verify the configuration and click Finish setup.
Copy the integration key and API URL.

Steps to perform in OpManager

Configure Custom Integration

Go to Settings → General Settings → Integrations → New Custom Integration.
Name the integration as ilert Integration and add a description.
In Integration Type, select Event Management.

Create an Event

Enter the following details under Create Event to create an event in OpManager,

Method Type: POST
Method URL: https://api.ilert.com/api/events
Data Type: Raw
Payload Type: JSON
Body Content:

{
   "integrationKey": "<integ_key>",
   "eventType": "ALERT",
   "summary": "$displayName - $stringseverity",
   "details": "$message",
   "priority": "HIGH",
   "alertKey":"$entity"
}

Note: Replace <integ_key> with the integration key copied from the ilert page.

Click Test action to verify the connection and check the Manage Event box.
In Fetch Event id, enter $id.

Update an Event

To update an event, enter the following details,

Method Type: POST
Method URL: https://api.ilert.com/api/events
Data Type: Raw
Payload Type: JSON
Body Content:

{
   "integrationKey": "<integ_key>",
   "eventType": "ALERT",
   "summary": "$displayName - $stringseverity",
   "details": "$message",
   "priority": "HIGH",
   "alertKey":"$entity"
}

Note: Replace <integ_key> with the integration key copied from the ilert page.

Close an Event

Enter the following details to close an event in OpManager,

Method Type: POST
Method URL: https://api.ilert.com/api/events
Data Type: Raw
Payload Type: JSON
Body Content:

{
   "integrationKey": "<integ_key>",
   "eventType": "RESOLVE",
   "summary": "$displayName - $stringseverity",
   "details": "$message",
   "priority": "HIGH",
   "alertKey":"$entity"
}

Note: Replace <integ_key> with the integration key copied from the ilert page.

Click Save to finalize the configuration.
Click Configure Now under "Associate Notification Profile".

Select Custom_Integration and choose the profile named "ilert integration".
Learn more about configuring criteria, devices, and time window in notification profiles here.
Click Save.