Monitoring TCP Services

OpManager provides out-of-the-box support for the following services: Web, HTTPS, FTP, IMAP, LDAP, Telnet , MySQL, MS-Exchange, SMTP, POP3, WebLogic, Finger, Echo, DNS, and NTTP. By default, during discovery, OpManager scans the devices for the services: DNS, MSSQL, MySQL, Oracle, SMTP, Web. You can also select other services in the list. When they are found running on their default ports, OpManager starts monitoring the services.

 

Scanning Services during Discovery

By default, OpManager scans each device on the network for the services that are chosen during discovery.

To modify this list, follow the steps given below:

  • Go to Settings > Monitoring > Service Monitors > Select the service and check  "Scan during discovery"

OpManager allows you to change the settings for monitoring these services as per your network needs. You can configure new services that are not available in the list. OpManager can manage services running on standard TCP ports.

 

Note:

  • The list contains the service names and the corresponding port numbers. To edit the settings of any of the available services, click on the service name.
  • If you do not find the service you want to manage in the list, you can add the service by clicking Add Service. (Adding a New Service).

 

Viewing Service Status and Response Time

Go to the Device Snapshot page > Monitors > Service Monitors > you will see the list of services managed in the device, if any, with their status and current response time.

  • Click the service name to view the historical report on the response time and the availability chart of the service.

 

Configuring Alerts

By default OpManager raises an alarm if a service is down. If required you can configure OpManager to raise an alarm if the service is unavailable for an N number of times consecutively.

  • Go to the Device Snapshot page > Monitors > Service Monitors > Click the edit icon against the service on which you wish to cofigure the threshold or to modify the consecutive time.‚Äč

Note: Threshold alert will be raised based on the response time of the service.