Exchange Server Monitoring

Microsoft Exchange server is exclusively used in Windows operating systems to perform mailing services. With OpManager's exchange monitoring feature you can monitor the following MS Exchange versions along with its services.

  • 2000
  • 2003
  • 2007
  • 2010
  • 2013
  • 2016
  • 2019

OpManager monitors exchange server and its services using the WMI protocol. So, ensure that WMI privileges are granted to experience seamless monitoring. Thresholds are pre-configured for critical services. You can also modify or enable thresholds for other services and parameters.

The services monitored are:

  • Information Store
  • Site Replication Store
  • MTA Stacks
  • Exchange Management
  • SMTP
  • POP3
  • IMAP4
  • System Attendant
  • Routing Engine
  • Event Service

The Exchange parameters that are monitored can be classified under the following categories:

  • Address List Monitors
  • POP3 and IMAP Monitors
  • Information Store Public Folder Monitors
  • Event Service Monitors
  • SMTP Monitors
  • Information Store Mailbox Monitors
  • Message Transfer Agent Monitors
  • Directory Service Monitors
  • Information Store Monitors

Configuring monitors for Exchange servers

Device level configuration:

  1. Navigate to Inventory -> Devices and then click on the windows machine on which the Exchange server is installed.
  2. Click Monitors > MS Exchange Service Monitors.
  3. Select the Exchange Server version. The monitors of all the Exchange parameters and services are displayed.
  4. From this list, select the required Monitors and Click Add to associate it to the Server.

The monitors are associated to the device. Ensure to associate the correct WMI credential to the device. OpManager uses these credentials to connect to the device using WMI.

All data associated to the Exchange server monitoring is given comprehensively under the Exchange tab provided in the device snapshot page. The Exchange tab is a dashboard that gives you insights on various aspects such as Recent Alarms, the active Exchange services and monitors associated in a single console.

Bulk configuration

  • To configure monitors to multiple devices, navigate to Settings > Application Monitors.
  • Click on the Exchange version you want to monitor.
  • Select the monitors that you want to associate.
  • Click on Apply Configuration at the top right corner.
  • Select the devices and click Ok.

Applying threshold configuration for proactive monitoring

Exchange servers are critical as they provide basic communication services like mail and messaging both internally and externally. So, monitoring them and identifying issues proactively is essential to prevent downtime. By configuring thresholds you can get notified when the performance of Exchange server is affected.

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