Need for Exchange Monitoring

Businesses today rely on their mail and messaging systems more than any other piece of infrastructure. Seasoned Exchange administrators know that it is absolutely important to monitor Exchange 24X7, not only to prevent downtime and quickly fix problems after they arise, but also to know the health of individual components and to identify potential problems and performance degradations before they turn into costly downtime.

OpManager's Exchange Monitor Benefits

  • Detect Exchange problems quickly
  • Pin-point the exact point of failure
  • Minimize Exchange downtime
  • Know the health of your Exchange Server, inside out

Exchange Monitor's Features

Exchange Monitoring - Monitoring of Exchange Services

Exchange Server depends on certain critical services for proper operation.The first step in ensuring Exchange availability is to monitor these critical services.

Exchange Monitor monitors the following critical services

  • Simple Mail Transfer Protocol (SMTP) that transports electronic mail across the network.
  • Exchange Information Store (IS) that manages Microsoft Exchange Information Storage.
  • Exchange MTA Stacks that provide Microsoft Exchange X.400 services.
  • Exchange Routing Engine that processes Microsoft Exchange routing information.
  • Exchange System Attendant that provides system related services for Microsoft Exchange.

When any of these services become unavailable, your Exchange Server will not be able to perform critical tasks properly.

Exchange Monitoring Graph

Exchange Monitoring - Monitoring of Information Store

Exchange's Information Store (IS) serves email requests within a particular Exchange Server domain. Problems like information store thread spending a lot of time looking up an account security identifier (SID) in the Active Directory directory service or the IS intermittently stopping to respond can occur. By continuosly monitoring the IS & configuring thresholds, such situations can be got ridden of.

Exchange Monitor Thresholds

Exchange Monitoring - Monitoring of Queues & Connections

A growing queue of connections/active connections is a sure indicator of trouble. A growing queue may mean that the Exchange server is under attack from spam. The number of connections can grow too if an Exchange Server malperforms & fails to close the connections. A potential blockage can appear due to a large number of queues and/or connections which will cripple Exchange's performance. Hence monitoring queues & connections will help identify such bottle-necks early on. And OpManager's Exchange Monitor does a good job in identifying this through setting up of thresholds & notifying you of the imminent failure.

Exchange Monitoring Dashboard

Exchange Monitor offers an intuitive dashboard which gives you an overall picture of your Exchange health at-a-glance.

Exchange Monitor Dashboard

MS Best Practices - Setting Up Thresholds

Exchange Monitor includes more than 60 critical parameters that need to be monitored out-of-the-box. Also several monitors come with pre-configured thresholds set according to best practices recommended by Microsoft. You can start with these values and fine-tune it based on actual baseline values in your organization.

Need Features? Tell Us

If you want to see additional Exchange Monitoring features implemented in OpManager, we would love to hear. Click here to continue

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