User Roles, User Types and Access

User Roles

There are two primary User Roles in OpManager:

  • Administrator User
  • Operator User

1. Administrator User:

Administrator Users have unrestricted access to perform read/ write operations in OpManager. They add/remove devices, troubleshoot issues, change configurations and more without any limitations i.e they have complete access.

2. Operator User:

Operator Users have read-only/ restricted access in OpManager. They can be granted further access by the Administrator User.

User Types

Furthermore, there are three different User Types in OpManager, depending on the type of authentication:

  • Local Authentication
  • AD Authentication
  • Radius Authentication

1. Local Authentication:

These are the users that are created locally in the product. The credentials for this user are created locally and stored in the server. The password can be changed by the user and it can also be reset by an Administrator User.

2. AD Authentication:

These are the users which are authenticated based on the credentials present in the domain. If Auto-login is enabled during AD configuration, then the user will be created automatically during the first login.

3. Radius Authentication:

There are users which are authenticated based on the credentials present in the radius server. Radius users should be created in OpManager during Radius configuration.

User Access

Access to users is either provided for all devices by selecting the "All devices" option during user creation (both for Administrator User and Operator User) or it can be provided for selective devices based on the available business views by choosing the "Selected Business Views" option.

To learn more about Business Views, please click here.