How to configure Profile Criteria and its corresponding severities?

Profile Criteria can be configured in Notification Profile.

Usability :

The following table denotes the Profile Criteria and its dependant Severities. Use the following key to read the table.

Key: 

- Applicable to the corresponding criteria
- Not applicable to the corresponding criteria

Note: In the "Notify only when severity is" section, alerts will only be raised when a severity is applicable to the corresponding criteria. Therefore, selecting all the severities will not necessarily return a notification unless the severity is applicable to the selected criteria.

Criteria/SeveritiesCriticalTroubleAttentionService DownClear
Device Misses 1/3/5 poll For 5 Polls
For 3 Polls
For 1 Poll
Hardware in problematic condition
Interface or switch port has some problems For Interface down
For threshold violation
When any service down
When any windows service down
When any printer monitor down
When any UPS down
When any SNMP trap received from device
Threshold rule violated
When any url down
When any script monitor is down or violated the threshold For threshold violation
For threshold violation
For threshold violation
For script down
When any process is down or has violated a threshold For threshold violation
For process down
When any file monitors have violated the threshold
When any folder monitors have violated the threshold
When any event log rules generates alarm
When any syslog rules generates alarm
When any exchange monitors are down
When any exchange services are down
When any Active directory monitors are down
When any Active Directory services are down
When any MSSQL monitors are down
When any MSSQL services are down
When any virtual device has some problems
When any IPSLA monitor is down        
When any agent is down
When any UCS fault is received
When any configuration backup is failed
When any configuration is changed
When any NFA Alarm is triggered
When any Storage Alarm is triggered
Notify when the alarm is cleared

 

How to get notified when an Alarm is cleared? 

To get notified when an alarm is cleared, all you have to do is check the "Notify when the alarm is cleared" option in the Criteria page while configuring a notification profile. If you have already configured profiles and wish to receive alerts when an alarm is cleared, you can always edit the notification profile and select this option. 

Note: You will receive an alert when an alarm is cleared, only if you have configured an alert criteria in the same notification profile.

E.g. If you have created a notification profile for the criteria "Device Misses 1/3/5 poll", you will receive an alert when the criteria matches. i.e if a device misses the specified number of polls (DEVICE DOWN). Now, you can receive an alert for DEVICE UP (DEVICE-DOWN-CLEAR) if you have checked the "Notify when the alarm is cleared" option. 

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