Faster Deployment. Quicker Returns.

Get started the right way with assistance from
our onboarding experts.

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What you get?

 

Dedicated Onboarding Expert

One-on-one sessions with a dedicated onboarding expert

 

Customized Deployment

Quick and customized deployments as per your requirement

 

Return on Investment (ROI)

Capitalize on a faster deployment to gain value sooner  

How does it work?

1 Understanding your requirements

The initiation phase of the onboarding process where you will be contacted by one of our qualified onboarding experts. This session will be focused on understanding your network monitoring requirements, identifying your priorities and assessing your IT management goals.

2 Preparing a deployment plan

Our experts will develop a detailed scope of implementation based on our understanding of your network's monitoring requirements. This plan will prioritize your requirements and achieve faster deployment to provide an accelerated return on your investment.

3 Deployment and customization

Our personalized deployment plan is executed step-by-step with installation assistance. Once the installation process is completed, the product is cutomized to ensure that it is working as per your expectation.

4 Optimization

The product is tweaked with expert assistance to let you extract the most value out of our monitoring solution. This includes a review and feedback session with introduction to our online resources.

What are the plans?

Features Standard Plan Premium Plan
  Supported Editions
Supported Editions All paid editions All paid editions
  Subscription Model
Subscription Model Annual  Annual 
  Telephone Support
Telephone Support  Yes Yes
  Live Chat Support
Live Chat Support  Yes Yes
  Dedicated Account Manager
Dedicated Account Manager Yes Yes
  Onboarding Support
Onboarding Support Yes  Yes
  Web-based Training
Web-based Training 2 sessions 4 sessions
  Health Check
Health Check  Monthly once;
Twice a month for the first 2 months
Monthly once;
Twice a month for the first 4 months
  Conventional Support Channel
Conventional Support Channel Yes Yes
  Onsite Visits
Onsite Visits 1 visit 2 visits
  Upgrade Assistance
Upgrade Assistance Yes Yes

Let's get you started.

Fill out this form and one of our onboarding experts will contact you.

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