ManageEngine Applications Manager Adds End-User Experience Monitoring for Applications in Private Clouds; Monitors from Branch Offices

AUSTIN, TX, March 24, 2010ManageEngine, makers of a globally renowned suite of cost-effective network, systems, security and applications management software solutions, today announced the launch of 'Real Browser Monitor' (RBM), a multi-site end-user experience monitoring add-on for Applications Manager, the company’s widely-deployed server and application performance monitoring suite.

ManageEngine Applications Manager’s RBM proactively measures end-user experience by monitoring the availability, response times and page loading time of web transactions from multiple locations, such as Enterprise branch offices. This new functionality for Application’s Manager helps determine the actual experience delivered to end-users and to detect errors or slowdowns in complex web transactions. The metrics provided by RBM enables IT managers to quickly identify and troubleshoot web application performance problems and to ensure a superior employee experience.

RBM works by recording web transactions using a browser toolbar and storing user actions as web scripts. These web scripts are then played back at specific time intervals from multiple locations, such as branch offices. With the RBM tool, IT Managers can quickly identify and remove bottlenecks before service level agreements (SLAs) are violated and users are affected. RBM also helps reduce unplanned web application outages, utilize IT resources effectively and minimize the costs associated with maintaining complex cloud applications.

"Data center consolidation and private clouds make it challenging to ensure branch offices are experiencing positive performance with enterprise web applications," said Gibu Mathew, product manager, Applications Performance Management Solutions, ManageEngine. "The Real Browser Monitor gives high visibility into application page load times for IT Managers and Network Administrators. These critical metrics can be used in conjunction with other network performance statistics to enhance end-user experience."

Pricing and Availability

ManageEngine Applications Manager is available as a downloadable file for both Windows and Linux platforms. A 30-day fully functional trial edition is freely available for evaluation from the website. Pricing starts at $795 for the Professional Edition.

The Real Browser Monitor feature is available as an add-on and is priced at $1495.

For more information please visit the product web page at

About ManageEngine

ManageEngine is the leader in low–cost enterprise IT management software. The ManageEngine suite offers enterprise IT management solutions including Network Management, HelpDesk & ITIL, Bandwidth Monitoring, Application Management, Desktop Management, Security Management, Password Management, Active Directory reporting, and a Managed Services platform. ManageEngine products are easy to install, setup and use and offer extensive support, consultation, and training. More than 40,000 organizations from different verticals, industries, and sizes use ManageEngine to take care of their IT management needs cost effectively. ManageEngine is a division of ZOHO Corporation. For more information, please visit

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