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AdventNet Offers a Significant Discount on ServiceDesk Plus toExisting Users of Intuit Track-It

Pleasanton, California, July 5, 2005

AdventNet, Inc. today announced a 50% discount offer on ServiceDesk Plus, its popular HelpDesk & Asset Management solution to existing users of Intuit Track-It! This offer, which will be available for a limited time only, significantly reduces the acquisition cost for the industry's next generation help desk & asset management solution.

ServiceDesk Plus is an easy to use, 100% web based Help Desk and Asset Management software that integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one affordable package. Unlike low-end solutions, ServiceDesk Plus enables enterprises to manage and optimize problem resolution processes and manage their assets. It provides the sophistication of a large-scale management software at an affordable price point.

In addition to Help Desk functionality, ServiceDesk Plus provides an easy-to-use web console to manage both hardware & software assets. It helps clients gain complete visibility into their assets and take control of business infrastructure. AdventNet has always been known for its low cost, high quality software and this valuable offer is an excellent opportunity for new prospects to try the software and reap its benefits.

"We see Track-IT users being confused as the division is up for sale. To protect the users investment, we are offering a 50% discount on ServiceDesk plus to help Track-IT users migrate at about the same cost of renewing maintenance & support for Track-IT,"said Girish Mathrubootham, Product Manager for ServiceDesk Plus at AdventNet. "ServiceDesk plus offers all the features of Track-IT at a fraction of the cost," he added.

ServiceDesk Plus is also a versatile, powerful and easy-to-use solution that enables a wide range of help desk operations and management controls. The software supports end-user self-help through an online Knowledge Base, facilitates first-call resolutions, tracks SLAs, and provides auto-escalation. It has robust reporting tools and many more useful functionality all at a single price point with an easy licensing model and no extra costs for add-ons.

For Track-It! Users Only

Existing, licensed users of Track-It! can take advantage of AdventNet's 50% discount offer by contacting the company directly at 1-888-720-9500. For additional information on ServiceDesk Plus including a live online demo and a Free Edition to manage 25 Workstations, visit

About AdventNet

Enabling Management Your Way™

AdventNet provides affordable software in the areas of network applications and database tools. With a broad product portfolio and an active customer base ranging from enterprises, equipment vendors and service providers, AdventNet has emerged as a very affordable and high-quality alternative to expensive software that is common in the industry. AdventNet corporate office is located at Pleasanton, CA with offices in NJ, NH, India, China and Japan. It has a well-trained partner base around the globe and thousands of customers world-wide. Visit us at

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