ManageEngine Recognized as April 2019 Gartner Peer Insights Customers' Choice for IT Infrastructure Monitoring Tools

OpManager Earns Distinction Based on Positive Feedback, Ratings of IT Users from Around the Globe

PLEASANTON, Calif. — May 9, 2019 - ManageEngine, the IT management division of Zoho Corporation, today announced that it has been named an April 2019 Gartner Peer Insights Customers' Choice for IT Infrastructure Monitoring Tools. As of April 19, 2019, the company’s OpManager received 127 reviews with an average rating of 4.4 out of 5. The reviews came from verified IT users and professionals with experience using OpManager for monitoring their networks. To read the reviews about OpManager on Gartner Peer Insights, visit

Gartner follows stringent evaluation procedures to ensure its evaluations are fair. IT Infrastructure Monitoring (ITIM) tools were rated across four categories: Evaluation & Contracting, Integration & Deployment, Service & Support, and Product Capabilities. The vendors in this market are recognized as Gartner Peer Insights Customers' Choice for ITIM Tools based on the number of reviews and the overall user rating.

"Being an April 2019 Gartner Peer Insights Customers' Choice for ITIM is a significant achievement for us," said Mathivanan Venkatachalam, director of product management at ManageEngine. "We constantly strive for excellence and craft our products with precision to meet the requirements of the enterprise world. This recognition by Gartner is particularly rewarding because it is based solely on our customers’ ratings, so we'd like to thank our customers for acknowledging our efforts with high ratings and positive reviews."

Reviews about OpManager

OpManager - A Must Have Tool In Your Infrastructure: "Overall, it is a very good product for the price. Most other good monitoring software is a subscription based model, so for our organization, the upfront cost plus the YOY support costs were much more doable. The interface is easy enough to use for my admins and it mostly covers all the bases our last product did. The thing I like the most is the interface, as well as the segmentation of various objects. The interface is easy enough to use, but you can also get great depth out of the initial dashboards and graphs you're presented with."

OpManager Review "Great support from the vendor and the tool has come a long way along the years. The vendor proactively listens to client requests to ensure [the] tool is competitive and suits the needs of clients. The modular nature of the tool means clients have the ability to pay only for what is needed, making it very cost effective."

Great Monitoring Solution Overall And A Great Value: "Overall, the product works great and is a very affordable and viable option for most medium-small businesses. I am able to monitor all my servers and network devices, and recently added NCM [Network Configuration Manager] for managing configurations for our Cisco switches. There are a few features that our old system had that this does not have, but nothing deal-breaking. OpManager is a great solution for monitoring."

A Cost Effective Solution For Enterprise Network Monitoring: "It has been a great experience with OpManager by ManageEngine as the tool is quite simple and works well with almost all our networking setup. We have switches from HP, Palo Alto firewall and servers and a highly expanded virtualized environment. The tool is able to gather real time traffic information and gives clear metrics on the action required items."

OpManager: Inside the Customers’ Choice

As Gartner Peer Insights reviews attest, OpManager is an easy-to-use, affordable, and dependable tool for proactively monitoring routers, switches, firewalls, load balancers, wireless LAN controllers, servers, VMs, printers, storage devices, and anything else with an IP address and a network connection.

OpManager provides around-the-clock network management and allows users to gain complete control of their network environments. Faults can be identified in real time and resolved before end users are affected. OpManager highlights include:

Real-time network monitoring: Monitor network health and critical metrics such as packet loss, latency, speed, errors, and discards, and analyze performance bottlenecks using more than 2,000 built-in network performance monitors.

Physical and virtual server monitoring: Monitor CPU, memory, and disk utilization of Windows and Linux servers. Also monitor the performance of hosts and VMs for VMware, Hyper-V, and Xen virtualization platforms.

Proactive monitoring with multi-level thresholds: Proactively monitor network performance with multi-level thresholds. For every critical performance monitor, set multiple thresholds and get instant alerts if any of those thresholds are breached.

Customizable dashboards: Assess default dashboards or create dashboards using more than 200 available performance widgets, and view the performance of the network at a glance.

WAN Link monitoring: Monitor key metrics such as latency, jitter, round-trip time (RTT), and packet loss to eliminate network issues. View hop-by-hop performance to find what's causing latency and to fix it quickly.

Affordable and easy to set up: OpManager requires no costly consultation, training for installation, or user education. The transparent, device-based pricing model keeps costs affordable and predictable.

Pricing and Availability

OpManager starts at $245/year and is available for download at A free, 30-day trial version is also available for download.

Gartner Disclaimer

Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About ManageEngine

ManageEngine is the enterprise IT management division of Zoho Corporation. Established and emerging enterprises - including more than 60 percent of the Fortune 500 - rely on our real-time IT management tools to ensure optimal performance of their IT infrastructure, including networks, servers, applications, desktops and more. We have offices worldwide, including the United States, the Netherlands, India, Singapore, Japan, China, and Australia as well as a network of 200+ global partners to help organizations tightly align their businesses and IT. For more information, please visit; follow the company blog at and on LinkedIn at, Facebook at and Twitter @ManageEngine.

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