LAS VEGAS and PLEASANTON, Calif. - November 11, 2014 - Site24x7, the cloud infrastructure monitoring service, today announced the launch of the Site24x7 Real User Monitoring beta feature. Available immediately, this feature gives accurate insight into real users’ application experience and helps visualize web app interaction patterns.
Site24x7 will be demonstrating Real User Monitoring in booth 542 at AWS re:Invent 2014 being held Nov. 11-14, 2014, at The Venetian in Las Vegas.
Synthetic monitoring is best suited for determining the uptime of web services. But if real user browser performance of applications is of concern, real user monitoring (RUM) is the ideal choice. RUM provides a better understanding of performance issues by providing actionable data such as real user performance by region, browser type, device used to access the application and more. These metrics assist in pinpointing issues faster to make applications more fluid and user friendly.
“Site24x7 Real User Monitoring complements Site24x7’s synthetic uptime monitoring from over 50+ global locations and Site24x7 APM Insight, which provides deep-dive, back-end transaction analysis capability,” said Gibu Mathew, director of product management, Site24x7. "With RUM, we now put the administrator in the driver’s seat to track the full journey of a web request from a browser through the network to the back-end database."
Site24x7 Real User Monitoring provides deep insight into key performance metrics right from the initiation of the URL until the request is served back to the browser. Application performance can be monitored from a network perspective by getting visibility into DNS resolution time, connection time and re-direction time. The back-end response time provides metrics from a server perspective, calculating the time taken by the server to serve the request and statistics such as the page rendering time, document processing time and document downloading time, all of which help developers tailor applications to be more fluid to end users.
Graphical representation of end-user response time and throughput globally helps to understand how applications behave when accessed from different countries. Browser and device-based metrics show the responsiveness of applications when accessed from a certain browser via a specific platform, e.g., desktop or mobile. A split-up of statistics related to ISP-based performance is also captured by RUM.
Individual web transactions are monitored by response time and throughput that give visibility into the responsiveness of each web page.
The Site24x7 Real User Monitoring beta feature is available immediately for testing and comes as a standard feature in the Site24x7 Business Pack. Contact Site24x7 support at www.site24x7.com/contact-support.html for more details.
Site24x7 is a cloud infrastructure monitoring service that helps monitor the uptime and performance of websites, online applications, servers, mobile websites and custom APIs. The monitoring is done from 50+ locations across the world and from various wireless carriers, thus providing a global perspective of the end-user experience. Site24x7 supports monitoring HTTP, HTTPS, SMTP, TCP, IMAP, SSL, Ping, FTP, SFTP, DNS and other Internet-facing network services. For more information on Site24x7, please visit http://www.site24x7.com/; follow the blog at http://blogs.site24x7.com/, on Facebook at http://www.facebook.com/Site24x7 and on Twitter at @Site24x7. Site24x7 is a trademark of Zoho Corporation. All other brand names and product names are trademarks or registered trademarks of their respective companies.Media Contact: