ManageEngine User Conference 2024 in Mexico: Driving Digital Transformation and Business Resilience

Strategic Plans to Support Mexico’s Booming IT, Manufacturing and BPO Industries

Mexico City, July 04, 2024 — ManageEngine, a division of Zoho Corporation and a leading provider of enterprise IT management solutions, concluded its sixth User Conference in Mexico with resounding success. The event, which took place from July 2-3 at the Hilton Mexico City Reforma in Mexico City, brought together IT professionals, industry leaders and ManageEngine users to discuss the latest trends and innovations in the IT management and security space.

The conference underscored the company’s dedication to supporting regional businesses with comprehensive solutions and highlighted its strategic plans to drive growth and technological advancement in the region. Looking ahead to the rest of the year, ManageEngine is set to strengthen its presence in Mexico by forming strategic partnerships with channel partners in border cities that are attracting near-shoring investments.

This initiative focuses on helping the rapidly growing sectors like IT, manufacturing and BPO, fortify and secure its IT infrastructure. "Mexico's dynamic business landscape presents an exciting opportunity for us to enhance our support for local enterprises," said Subin George, regional manager for LATAM and Iberia at ManageEngine. "Our commitment to the Mexican market is stronger than ever. By collaborating with local partners and focusing on key growth areas, we aim to provide unparalleled support and innovation to meet the evolving needs of our customers."

ManageEngine has experienced healthy growth of 20% within the first half of the year in the Mexican market, primarily driven by demand in key industries such as IT services, banking, telecommunications, food and beverage and manufacturing. High-demand products in Mexico include ServiceDesk Plus, Endpoint Central, Site24x7, ADManager Plus, ADAudit Plus, EventLog Analyzer and the PAM360 suite.

"We chose ManageEngine for their deep understanding of cybersecurity and fixed asset management needs across diverse industries, coupled with the best cost-to-benefit ratio in the market and the availability of SaaS solutions. Our collaboration with ManageEngine has been highly satisfactory and agile," said Victor Manuel Rivera Zamudio, IT manager at Vinte. "Thanks to the expertise of the IDRIC team and ManageEngine's comprehensive knowledge, we've successfully implemented projects in record time, achieving achieving significant benefits by improving our Cybersecurity posture, getting the most out of our investment."

Enhances Security and Efficiency with Latest Product Updates

In a continued effort to enhance security and streamline IT management, ManageEngine highlighted its recent product updates at the conference:

  • Reinforces its commitment to identity-first security by highlighting the launch of passwordless, phishing-resistant FIDO2 authentication for enterprise applications in ADSelfService Plus, its on-premises identity security solution, along with endpoint MFA for Windows machines and elevated system actions in Identity360, its cloud-native identity management platform
  • Recently launched SaaS Manager Plus, a comprehensive SaaS management solution designed for enterprises—SaaS Manager Plus seamlessly integrates with Zoho applications and other widely utilized applications, empowering IT administrators and finance managers to streamline their SaaS ecosystems and identify cost-saving opportunities for better budget allocation

Pursuit of Digital Maturity: The Modern Enterprise Odyssey

"Mexican enterprises are beginning to realize that digital transformation is a continuous journey, and what produces successful outcomes is the level of digital maturity in their organization." said Rajesh Ganesan, president at ManageEngine. "With our comprehensive range of IT management and security offerings, which is evolving into a platform, we help these enterprises raise their level of digital maturity. We have served the Mexican market for close to two decades now and commit to increasing our efforts and investments in helping our customers take on modern day technology management challenges."

In his opening keynote speech at the User Conference, titled Digital transformation journey: The pursuit of a mature digital enterprise, Ganesan elaborated more on digital maturity and its levels, needs and scope for the future. In congruence with this, Alejandro Florean Rodriguez, vice president of consulting and enterprise research at IDC, also held a presentation, Redefining the digital transformation strategy in the era of artificial intelligence.

This two-day event marked the amalgamation of industry experts, technology advocates and over 315 customers and partners from not just Mexico but also Puerto Rico, Guatamala, Costa Rica, Dominican Republic and Chile. Through keynote presentations, product demonstrations and technical workshops, attendees expanded their knowledge on IT, ManageEngine products and the IT challenges that they can mitigate.

About ManageEngine

ManageEngine is a division of Zoho Corporation that offers comprehensive IT operations management and security solutions both on-premises and cloud-native for global organizations and managed service providers. Established and emerging companies, including nine out of 10 Fortune 100 organizations, rely on ManageEngine's real-time IT management tools to ensure the optimal performance of their IT infrastructure, which includes networks, servers, applications, endpoints and more. ManageEngine has 18 data centers, 20 offices and more than 200 channel partners around the world to help organizations closely align their businesses with IT. For more information, visit the company's website, follow the company's blog and connect to LinkedIn, Facebook, Instagram, and X (formerly Twitter).

Media Contact:

Ahana Vissa