IT management from the cloud

Manage your IT from the cloud using our award-winning IT management solutions that are hosted on the Zoho platform that serves over 45 million users.

Security Policy
AlrmsOne

Mobile Device Management

Mobile Device Manager Plus

  • Cross-platform support for iOS, Android, Windows, macOS, Chrome OS, iPadOS and tvOS.
  • Install, uninstall, configure and update apps without user intervention.
  • Over 30 security restrictions and configurations for enhanced device and data security.
  • Containerize devices to eliminate user privacy concerns in a BYOD setup.
  • Monitor and allow users to access the corporate Exchange account only using enrolled devices.
  • Integrate with other solutions using publicly available APIs for comprehensive device management.
Patch Manager Plus

Automated Patch Management on the cloud

Patch Manager Plus

  • Cloud based patch automation for Windows and 250+ third party applications
  • Distributed and remote office patching
  • Automate patching process from detection to deployment
  • Regularly scan for vulnerabilities and patches
  • Pre test patches for their stability
  • User notifications, customizations and patching controls
  • Maintain continuous compliance with security standards
  • Deny patches for specific groups or applications
  • Advanced patch management reports and audits
ServiceDesk Plus

ITIL-Ready Help Desk

ServiceDesk Plus

  • Web-based, IT help desk software with integrated asset and project management built on an ITIL framework
  • Used by more than 120,000 companies
  • Available in 29 different languages
AlrmsOne

All-in-one IT alert management

AlarmsOne

  • Integrate all your IT management tools with AlarmsOne to consolidate your IT alerts in one place.
  • Notify your team about IT incidents in real time via SMS, phone, and email so they can respond to critical alerts on time, every time.
  • Set up on-call schedules with weekly, monthly, or custom shift rotations to choose your on-call technicians.
  • Escalate unacknowledged alerts to the right person at the right time to make sure no alert goes unnoticed.
Cloud Security Plus

Public cloud log management and reporting

Cloud Security Plus

  • Web-based, Cloud security tool to track all activity happening in public cloud platforms: Amazon Web Services (AWS) and Microsoft Azure.
  • Logs AWS environment changes in IAM activity, user login activity, and events that occur in Amazon EC2, Network security groups, Elastic IP addresses, ELB, Auto Scaling, WAF, STS, RDS, AWS Config, VPC, and S3.
  • Provides insights on Microsoft Azure user activity and any changes made to network security groups, virtual networks, application gateways, traffic manager, DNS zones, virtual machines, databases, and storage accounts.
  • Alerts via email can be configured to be sent when unusual activities, anomalous trends and other security threats occur.
  • Automate report generation by scheduling reports at a specified time. These reports are saved to the user defined path and can also be received via email.
O365 Manager Plus

Office 365 Management and Reporting

O365 Manager Plus

  • Unified solution for Office 365 management, reporting, and auditing.
  • Provides out-of-the box reports on Exchange Online, Azure Active Directory, OneDrive for Business, and Skype for Business, as well as reports on security, compliance management, and licenses for Office 365.
  • Oversee your Office 365 setup effortlessly with a wide range of Exchange Online and Azure Active Directory management features.
  • Track even the most granular user activities in Exchange Online, Azure Active Directory, OneDrive for Business, Sway, and other services.
  • Audit critical activities and changes happening in your Office 365 environment with custom alerts for each Office 365 service.
Remote Access Plus

Remote Access Software

Remote Access Plus

  • HIPAA compliant advanced Remote Control to troubleshoot any issue.
  • 12+ handy tools to remotely resolve issues in lightening speed.
  • Voice, video and text chats to instantly communicate with end-users.
  • Collaborative troubleshooting with multi-monitor support.
  • User confirmation and ability to record remote sessions.
  • Real-time logging and reports.
  • Power options to optimise production costs & boost productivity.
Remote Access Plus

Enterprise single sign-on (SSO)

Identity Manager Plus

  • A secure cloud-based SSO solution for enterprises.
  • Built-in SSO integrations for hundreds of popular SaaS applications, such as Office 365, G Suite, Salesforce, Dropbox, Slack, and Zoho.
  • Support for enabling SSO to any SAML-based application, including in-house applications.
  • Built-in reports to track application usage, monitor user accesses, and audit admin activities.
  • A centralized console to manage users and applications.
Cloud-based mobile device management solution for MSPs

Cloud-based mobile device management solution for MSPs

Mobile Device Manager Plus MSP(Cloud)

  • Multi-tenancy support to allow management of different enterprises' devices from a single console.
  • Deploy devices in minutes with automated enrollment of Apple, Android, Windows and Chrome devices.
  • Securely access and distribute enterprise resources.
  • Remotely control devices without installing additional agents.
  • Manage mobile assets and track device-related information.
  • Protect corporate data on lost devices with instant remote commands.
  • Available as an on-premises and Cloud solution.
Site24x7 APM Insigh

Cloud-based unified endpoint management solution

Desktop Central (Cloud)

  • Automate patch deployment related to OS and third-party applications.
  • Simplify software distribution.
  • Instantly troubleshoot remote devices.
  • Monitor and manage all of your IT assets.
  • Simplify device and application management.
  • Deploy security and management configurations.
  • Define roles with selective user privileges.
  • Improve employee productivity by blacklisting unwanted applications.
Site24x7

Website and Server Monitoring

Site24x7

  • Monitor end-user experience of your web applications and websites from 50+ locations worldwide
  • Displays public status pages for your APIs about your service
  • Monitor applications and web service performance from locations close to your customers
  • Complementary to ManageEngine Applications Manager, which monitors end-user experience from within the datacenter
Site24x7 APM Insigh

Application performance monitoring and troubleshooting

Site24x7 APM Insight

  • Optimize the response time of your applications by eliminating performance bottlenecks for applications built on Java, .Net, Ruby on Rails, PHP, NodeJS, and mobile platforms.
  • Gain insights into all kinds of errors and exceptions, and improve application performance.
  • Identify component failures in the application infrastructure, and effectively debug them.
  • Get detailed performance metrics on the overall performance of the database to identify slow database calls.
  • Get AI-powered alerts, and prevent degraded application performance for your end users.
Site24x7 StatusIQ

Status and incident communication platform

Site24x7 StatusIQ

  • Communicate service incidents transparently with your customers and employees.
  • Provide updates about ongoing incidents, and keep your customers in the loop.
  • Host status pages for internal users via IP restriction and password protection.
  • Provides email and SMS notifications for status page subscribers about incidents or maintenance.
  • Customize status pages with your domain, logo, and favicon.
Site24x7 CloudSpend

Cost management solution for public clouds

Site24x7 CloudSpend

  • Understand and manage the costs associated with AWS cloud spending.
  • View deep insights into the organization-wide cloud spending based on services, regions, accounts, and tags.
  • Track spending by various business units, projects, teams, and customers in the organization based on native tags.
  • Control the spending for business units and teams by setting appropriate budgets.
Zoho Projects

Collaborative project management

Zoho Projects

  • Online project management software to plan and track project activities.
  • Organize projects into easily manageable units like milestones, tasklists and tasks.
  • Easy and seamless collaboration through feeds, chat, forums and pages.
  • Get in depth insights into project progress with reports and Gantt charts.
  • Time tracking and invoice generation capabilities.
  • Work together on documents, presentations, and spreadsheets with the latest version accessible to everyone on your team.
  • Log, track and fix issues with SLA, Business rules and Webhooks.
Zoho Assist

Instant remote support and unattended access in the cloud

Zoho Assist

  • Web-based solution to support remote customers anytime, anywhere.
  • Firewall-friendly, data transmission secured with SSL and 128-bit AES protocol.
  • Configure and access remote computers in Unattended mode.
  • No prior installation required for cloud remote support sessions.
  • Transfer files, reboot and reconnect (both normal and safe mode) and UAC compatible.
Build your own business apps

Build your own business apps

Zoho Creator

  • Create custom applications like Visitor Management, Order Management in days, with drag-and-drop scripting.
  • Get started with one app, and fill any gaps across your departments, from Finance to HR to IT.
  • Connect and consolidate apps to make your business run smoother.
  • Keep sensitive information secure with role-based permissions.
  • Generate mobile apps for iOS, Android and Windows devices and access your data anywhere.
O365 Manager Plus

Agile Project Management

Zoho Sprints

  • Online project management for agile teams; with planning, tracking and collaboration.
  • Visualise your progress and track each work item with the Scrum Board.
  • Deliver a tangible result after every sprint using the prioritized backlog, user stories, tasks and bugs.
  • Collaborate with team members across the world or across the table, with Feed and Meetings.
  • Get actionable insights and identify bottlenecks with the Dashboard and agile Reports.
  • Track billable and non-billable hours; approve with a single click with Timesheets.

Customer Stories

  • "By monitoring from our customer locations, Site24x7 has enabled us to test real end-user experience, and aided our support help desk by more than 100%!"

    - Brian Fraser, IT Operation Manager