IT management from the cloud
Manage your IT from the cloud using our award-winning IT management solutions that are hosted on the Zoho platform that serves over 45 million users.
Security Policy
- SaaS-based, end-to-end mobile device management software
- Helps define profile strategies for corporate-owned and employee-owned devices (BYOD)
- Performs seamless enterprise and public app distribution and management
- Focuses on security for mobile devices and corporate data
- Cloud based patch automation for Windows and 250+ third party applications
- Distributed and remote office patching
- Automate patching process from detection to deployment
- Regularly scan for vulnerabilities and patches
- Pre test patches for their stability
- User notifications, customizations and patching controls
- Maintain continuous compliance with security standards
- Deny patches for specific groups or applications
- Advanced patch management reports and audits
- Integrate all your IT management tools with AlarmsOne to consolidate your IT alerts in one place.
- Notify your team about IT incidents in real time via SMS, phone, and email so they can respond to critical alerts on time, every time.
- Set up on-call schedules with weekly, monthly, or custom shift rotations to choose your on-call technicians.
- Escalate unacknowledged alerts to the right person at the right time to make sure no alert goes unnoticed.
- Web-based, IT help desk software with integrated asset and project management built on an ITIL framework
- Used by more than 120,000 companies
- Available in 29 different languages
- Monitor end-user experience of your web applications and websites from 50+ locations worldwide
- Displays public status pages for your APIs about your service
- Monitor applications and web service performance from locations close to your customers
- Complementary to ManageEngine Applications Manager, which monitors end-user experience from within the datacenter
- Saas based application performance monitoring delivered on demand
- Gives DevOps teams unmatched visibility into behavior of Java, .NET, PHP and Ruby on Rails applications
- Helps developers better visualize end to end transactions with key performance metrics like Apdex score, average response time, application throughput, errors, exceptions and custom components
- Aids fine tuning of application's performance by contextual integration with RUM
- Promotes faster identification and resolution of performance degradation issues
- Web-based, Cloud security tool to track all activity happening in public cloud platforms: Amazon Web Services (AWS) and Microsoft Azure.
- Logs AWS environment changes in IAM activity, user login activity, and events that occur in Amazon EC2, Network security groups, Elastic IP addresses, ELB, Auto Scaling, WAF, STS, RDS, AWS Config, VPC, and S3.
- Provides insights on Microsoft Azure user activity and any changes made to network security groups, virtual networks, application gateways, traffic manager, DNS zones, virtual machines, databases, and storage accounts.
- Alerts via email can be configured to be sent when unusual activities, anomalous trends and other security threats occur.
- Automate report generation by scheduling reports at a specified time. These reports are saved to the user defined path and can also be received via email.
- Unified solution for Office 365 management, reporting, and auditing.
- Provides out-of-the box reports on Exchange Online, Azure Active Directory, OneDrive for Business, and Skype for Business, as well as reports on security, compliance management, and licenses for Office 365.
- Oversee your Office 365 setup effortlessly with a wide range of Exchange Online and Azure Active Directory management features.
- Track even the most granular user activities in Exchange Online, Azure Active Directory, OneDrive for Business, Sway, and other services.
- Audit critical activities and changes happening in your Office 365 environment with custom alerts for each Office 365 service.
- Create custom applications like Visitor Management, Order Management in days, with drag-and-drop scripting.
- Get started with one app, and fill any gaps across your departments, from Finance to HR to IT.
- Connect and consolidate apps to make your business run smoother.
- Keep sensitive information secure with role-based permissions.
- Generate mobile apps for iOS, Android and Windows devices and access your data anywhere.
- Web-based solution to support remote customers anytime, anywhere.
- Firewall-friendly, data transmission secured with SSL and 128-bit AES protocol.
- Configure and access remote computers in Unattended mode.
- No prior installation required for cloud remote support sessions.
- Transfer files, reboot and reconnect (both normal and safe mode) and UAC compatible.
- Online project management software to plan and track project activities.
- Organize projects into easily manageable units like milestones, tasklists and tasks.
- Easy and seamless collaboration through feeds, chat, forums and pages.
- Get in depth insights into project progress with reports and Gantt charts.
- Time tracking and invoice generation capabilities.
- Work together on documents, presentations, and spreadsheets with the latest version accessible to everyone on your team.
- Log, track and fix issues with SLA, Business rules and Webhooks.
- Online project management for agile teams; with planning, tracking and collaboration.
- Visualise your progress and track each work item with the Scrum Board.
- Deliver a tangible result after every sprint using the prioritized backlog, user stories, tasks and bugs.
- Collaborate with team members across the world or across the table, with Feed and Meetings.
- Get actionable insights and identify bottlenecks with the Dashboard and agile Reports.
- Track billable and non-billable hours; approve with a single click with Timesheets.
- HIPAA compliant advanced Remote Control to troubleshoot any issue.
- 12+ handy tools to remotely resolve issues in lightening speed.
- Voice, video and text chats to instantly communicate with end-users.
- Collaborative troubleshooting with multi-monitor support.
- User confirmation and ability to record remote sessions.
- Real-time logging and reports.
- Power options to optimise production costs & boost productivity.