Download Service Pack/Hotfix

We recommend users to move to the latest version, Patch Manager Plus build #10.1.2127.12 (Learn what's new!)

The SHA256 checksum hash value is 9c079519bd7e9aa014bc7d1afbff08adf4220263ba16ffce685bc92243f8ad27. Learn more

For steps to install the service packs, click here.

  • If your build number isUpgrade to Build NumberSHA256 Checksum hash value
  • 10.0.325 to 10.0.716Download and upgrade to 10.1.2119.10 .cf7d32d89dbb920415671a14981bd06ec64d66b8ae80eee761b5dae3b0fcff22
  • 10.1.2119.01 to 10.1.2127.11Download and upgrade to 10.1.2127.12 .9c079519bd7e9aa014bc7d1afbff08adf4220263ba16ffce685bc92243f8ad27

You can find the build number at the top right side corner of Patch Manager Plus product.

Instructions to Apply Service Packs/Hot Fixes

  1. Shut down Patch Manager Plus i.e. right click the Patch Manager Plus logo on the Notification area of Task bar and click on Stop service)
  2. Important:
    • Take a backup of the Patch Manager Plus installation directory ({install_dir}/PatchManagerPlus) to avoid any data loss during the upgrade process.
    • If you have installed Patch Manager Plus Server on Windows Vista, Windows 7, Windows 2008, Windows 8, Windows 2012 or Windows 2012 R2 you should login as a default administrator before running the Update Manager tool.
    • Ensure that either your Patch Manager Plus installation directory or the Patch Manager Plus Directory folder in the system on which the Patch Manager Plus database is running is not scanned by the anti virus.
    • If the Patch Manager Plus Service is being monitored by a 3rd party tool or a script that will restart the service, ensure that you disable it until you complete the upgrade process.
    • If you have to install a couple of service packs and hotfixes to reach the latest version, it is recommended to exit the Update Manager tool for every PPM installation.
  3. Execute the UpdateManager.bat file present in the /PatchManagerPlus/bin directory.
  4. Click "Browse" and select the.ppm file that you have downloaded.
  5. Click "Install" to install the service pack. This may take few minutes depending on the amount of data that needs to be migrated.
  6. Wait until the service pack / hotfix is fully installed.
  7. Click "Close" and then click "Exit" to exit the Update Manager tool.
  8. Start the Patch Manager Plus.

How do I find out my build number?

You can find the build number at the top right side corner of Patch Manager Plus product.

What is a Failover Server setup?

A Failover server is a secondary server that starts managing your devices if the primary server goes down, thus eliminating any downtime caused. Learn more.

How to check whether you have a Failover Server setup or not?

In the Patch Manager Plus's web console, go to the Admin tab, under Server Settings, click Failover Server.

If you do not have a Failover Server setup, then the page will look similar to the image given below:

If you do have a Failover Server setup, then the page will look similar to the image given below:

Depending upon the type of setup you have, please follow the instructions below.

Steps to follow if you do not have a Failover Server setup

Steps to follow if you have a Failover Server setup