Service Pack
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Download Service Pack/Hotfix

We recommend users to move to the latest version, Patch Manager Plus build #11.2.2315.16 (Learn what's new!)

The SHA256 checksum hash value is ca2d2f96725fa971f907b0b5540b5b2daf9c0a2295a02a0963db82d7ce447a2a. Learn more!

For steps to install the service packs, click here.

  • If your build number isUpgrade to Build NumberSHA256 Checksum hash value
  • 10.0.325 to 10.0.716 Download and upgrade to 10.1.2119.10 . 0e6cd3e7c616c55274ab849707874a13cef42d55e3160d5c4383b628ee76609e
  • 10.1.2119.10 to 11.1.2246.01 Download and upgrade to 11.2.2300.27 .bafd04cb519cee81742181fa5213eb55f316bddd598fc987231578c92355df08
  • 11.2.2300.01 to 11.2.2315.13 Download and upgrade to 11.2.2315.16 .ca2d2f96725fa971f907b0b5540b5b2daf9c0a2295a02a0963db82d7ce447a2a

You can find the build number at the top right side corner of Patch Manager Plus product.

Instructions to Apply Service Packs/Hot Fixes

  1. Shut down the Patch Manager Plus server (i.e. right click on the Patch Manager Plus logo in the Notification area of the taskbar and click on Stop Service.)
  2. If you have to install more than one service pack/hotfix to upgrade to the latest version, it is recommended to exit the Update Manager tool for every PPM installation.
  3. Execute the UpdateManager.bat file present in the /PatchManagerPlus/bin directory.
  4. Click Browse and select the .ppm file that you have downloaded.
  5. Click Install to install the service pack. This may take few minutes depending on the amount of data that needs to be migrated.
  6. Wait until the service pack/hotfix is fully installed.
  7. Click Close and then click Exit to exit the Update Manager tool.
  8. Restart the Patch Manager Plus server.

How do I find out my build number?

You can find the build number at the top right side corner of Patch Manager Plus product.

What is a Failover Server setup?

A Failover server is a secondary server that starts managing your devices if the primary server goes down, thus eliminating any downtime caused. Learn more.

How to check whether you have a Failover Server setup or not?

In the Patch Manager Plus's web console, go to the Admin tab, under Server Settings, click Failover Server.

If you do not have a Failover Server setup, then the page will look similar to the image given below:

If you do have a Failover Server setup, then the page will look similar to the image given below:

Depending upon the type of setup you have, please follow the instructions below.

Steps to follow if you do not have a Failover Server setup

Steps to follow if you have a Failover Server setup