According to a Gartner survey, 30% of help desk tickets are related to password resets and account lockouts. While user account lockouts might affect the productivity of just the specific users, the impact of service account lockouts will be felt across the organization. On the other hand, they could also could be the precursory sign of a breach.
Assuming that it takes approximately an hour to resolve a single instance of account lockout, this would cost the company 2 work hours effectively due to the user's downtime and the IT admin's efforts. The cost is multiplied when a service account is affected.
In this webinar, we'll discuss how to hasten the process of resolving account lockouts. You'll also be offered tips on how to perform an in-depth analysis to detect potential breaches before they occur.