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Free Webinar

Enhance your help desk productivity with ADManager Plus integration

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Presented by Andy,Product expert
  • Date and Time

    May 27 at 2 PM AEST
    May 27 at 2 PM GST ( 11 AM BST | 3:30 PM IST )
    May 27 at 2 PM EDT

  • Duration

    45 Mins

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    • May 27 at 2 PM AEST
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    • May 27 at 2 PM EDT
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Why attend this webinar?

Accomplish your Active Directory related tasks in a matter of a few clicks, right from your help desk console. Yes, you read that right!

Attend our exclusive two-part webinar series to know how a seamless integration between our in-house help desk management software - ServiceDesk Plus, and our comprehensive IAM solution - ADManagerPlus, can work wonders for your help desk.

Agenda:

  • Integrate our in-house IAM and ITSM solutions seamlessly.
  • Enhance the productivity of your help desk multi-fold.
  • Use smart templates to provision users simultaneously to AD, Exchange, Office 365, etc. from the ServiceDesk Plus interface.
  • Perform frequent tasks such as user management directly from the ServiceDesk Plus console.
  • Reset end users' passwords from the help desk tool.
  • Enable/disable AD accounts and unlock the locked-out AD users.
  • Customize access permissions to authorized technicians by associating ADManager Plus roles with ServiceDesk Plus roles.

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