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The IT department of a big parliament, had to constantly monitor and manage the various systems, servers and databases present.
The environment consisted of Oracle 11i ERP Servers, IIS Servers, Web Servers, Server that runs enterprise Document Management System, Oracle Databases, SQL Server databases that run various applications like Help Desk Software, Project Management System and etc.,
The administrators were responsible for monitoring the system's availability and performance. There was a strong requirement for an automated web-based tool to manage these systems from a single web console.
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