• Active Directory
  • Application
  • Desktop & Mobile
  • Help Desk
  • Network
  • Server
  • IT Security
  • MSP
  • On-Demand
 
 
Device Management, made easy
Manage control and secure your workstations, mobile
devices and tablets
 
 
Help Desk for Everyone
IT Help Desk Software and Customer Support Software
 
 
MSP
Manage services faster, with multi-tenanted, ITIL-ready, and unified RMM solutions
 
 
On-Demand Solutions
IT Help Desk, and Operations Management from the Cloud
 

Documents


  • Product Docs

  • Product Videos

  • White Papers

  • Webinars

Online Help Documentation

Comprehensive documentation for Applications Manager
  • Product Information

    Get a quick introduction to the main features of Applications Manager
    Datasheet |  Features (ppt|pptx)  | Screenshots

  • How-To Demos

    Step-by-step instructions to perform the most common tasks in Applications Manager.
    View More >>

  • User Guide

    Read detailed instructions for installing, configuring and using Applications Manager for monitoring (available in pdf and zip formats)
    View More >> | Download PDF | Download ZIP

  • What's New in Applications Manager

    Keep up with the latest improvements in Applications Manager
    View More >>

Product Videos

Siebel CRM Monitoring : An Overview

Java performance monitoring

White Papers

EMA Infographics

Infographic - Making Sense of the New Application Management Challenges

A whopping 53% of the surveyed audience has ranked troubleshooting and finding the root cause of the problem in a cloud application as their top challenge. EMA Research brings to light many such interesting facts and figures in this infographic which describes the challenges faced by organizations in managing today's business ready applications.

Continue Reading >>
Going Beyond Plain Virtualization Monitoring

Going Beyond Plain Virtualization Monitoring

This white paper discusses the new challenges faced by organizations in managing virtual environments and why IT teams need to look beyond traditional monitoring tools if they are to overcome these challenges. This paper also discusses the virtualization monitoring capabilities of ManageEngine Applications Manager and how it can be effectively utilized to manage virtual environments.

Continue Reading >>
Performance Management for Physical, Virtual & Cloud Infrastructure

Integrated Performance Management for Physical, Virtual & Cloud Infrastructure

Today's businesses increasingly use software applications that run in a wide variety of environments, everything from physical to virtual to cloud. As organizations look for ways to reduce costs, improve efficiency, and increase scalability, cloud computing and virtualization are playing a vital part in their IT strategies.

Continue Reading >>
Application Performance Management

Application Performance Management for Enterprise Applications

Enterprise applications need high scalability to cater to a large end user base. The top issues faced by IT Teams in these organizations are monitoring uptime and ensuring good performance for their business applications. To resolve these problems, enterprises need to make strategic investments in end-to-end application performance management tools.

Continue Reading >>
Business Impact of Application Performance Problems

Business Impact of Application Performance Problems

Issues with the performance of business-critical applications can cause deterioration of an organization's business performance. Slow or not readily available applications that support key business processes can cause revenue loss, and decline in customer satisfaction, employee productivity or brand reputation.

Continue Reading >>
Four Keys for Monitoring Cloud Services

Four Keys for Monitoring Cloud Services

Organizations are becoming increasingly interested in leveraging cloud computing services to improve flexibility and scalability of the IT services delivered to end users. However, organizations using cloud computing services face the following challenge - decreased visibility into the performance of services.

Continue Reading >>
End-User Experience Measurement is Critical for your Business

End-User Experience Measurement is Critical for your Business

Back in 2006, organizations were still predominantly using network uptime measurements to evaluate how well they were doing when delivering business critical data to end-users. The basic fact that the computer network is up or down doesn't really tell organizations if their IT teams are able to ensure seamless delivery of applications to end-users.

Continue Reading >>
Application Virtualization Visibility

Application Visibility - A recipe for conducting successful virtualization projects

Organizations are increasingly striving to improve their utilization of their enterprise infrastructures and to provide their IT teams with tools allowing them to gain more management flexibility when delivering business-critical data to end-users. One of the key strategies that organizations are implementing to achieve this goal is virtualization of their servers, storage, and desktops.

Continue Reading >>
Website Monitoring for Webmasters

Website Monitoring for Webmasters

Any webmaster knows how irritating it feels to be notified at 2 AM that their website is not accessible. Home pages being too slow or irate users who are unable to complete their web transactions are detrimental to business. What webmasters need are tools that help them monitor critical parameters of their websites and help ease their day-to-day activities.

Continue Reading >>
Insights into Application Silos

Get In-Depth Insights into Application Silos

Do you feel helpless when there is an application upgrade in your enterprise? Are you equipped for the triage that follows when production applications fail? Many enterprise administrators share the same problem. Enterprises depend heavily on IT to drive their businesses.

Continue Reading >>

Webinars

Maximize the business outcomes from your Application Performance Monitoring solution, featuring John Rakowski.

End user monitoring is key to proactive IT management, featuring
JP Garbani and Gaurav Jetly.

Optimize application delivery in cloud & hybrid environments:

'How Application Discovery & Dependency Mapping can stop you from losing customers', featuring
Eveline Oehrlich.