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AWS Systems Manager Monitoring


AWS Systems Manager - Overview

AWS Systems Manager is a management service that helps you automatically collect software inventory, apply OS patches, create system images, and configure Windows and Linux operating systems. It provides centralized operational visibility and control over your AWS infrastructure through features like Run Command, State Manager, and Patch Manager, enabling you to manage resources at scale.

Monitoring AWS Systems Manager is essential for maintaining the reliability and efficiency of automated operations across your managed instances. Applications Manager's AWS Systems Manager monitoring tool provides real-time tracking of key parameters such as command execution status, delivery timeouts, and managed instance counts, helping administrators quickly identify and resolve command failures and delivery issues across their fleet.

Creating a new AWS Systems Manager monitor

To learn how to create a new AWS Systems Manager monitor, refer here.

Monitored parameters

Go to the Monitors Category View by clicking the Monitors tab. Click on the Systems Manager (SSM) instance available under Amazon in the Cloud Apps section. Displayed is the AWS Systems Manager bulk configuration view distributed into three tabs:

  • Availability tab shows the availability history for the past 24 hours or 30 days.
  • Performance tab shows health status and events for the past 24 hours or 30 days.
  • List view tab enables you to perform bulk admin configurations.

By clicking a monitor from the list, you'll be taken to the AWS Systems Manager dashboard which includes the following tabs:

Performance Overview

ParameterDescription
COMMAND EXECUTION
Failed CommandsThe total number of commands that failed during execution on managed instances between the poll interval.
Delivery Timed Out CommandsThe total number of commands that could not be delivered to the SSM agent within the timeout period between the poll interval.
Succeeded CommandsThe total number of commands that completed successfully between the poll interval.
Active CommandsThe total number of commands running at the time of polling.
MANAGED INSTANCES
Managed InstancesThe total number of managed instances registered with Systems Manager in this region at the time of polling.

Command History

ParameterDescription
COMMAND HISTORY
Command IDThe unique identifier of the command invocation.
StatusThe status of the command invocation at the time of polling.
Requested TimeIndicates the timestamp when the command was requested.
Document NameThe name of the SSM document that was executed.
CommentThe comment provided when the command was invoked.
Targeted InstancesThe number of targets to which the command was sent.
Failed InstancesThe number of targets for which the status is Failed or Execution Timed Out.
Delivery Timed Out InstancesThe number of targets for which the status is Delivery Timed Out.
Completed InstancesThe number of targets for which the command invocation reached a terminal state.

Note:

  • The command history shown here is provided by AWS and may not always match exactly what you see in the AWS Console. In some cases, AWS may return only recent command history, so older commands may not appear here.
  • The Active Commands metric reflects only commands currently in the Executing stage, captured exclusively during the monitor's polling cycle. Any commands initiated prior to the poll are not considered.

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