Amazon WorkSpaces Monitoring

Amazon WorkSpaces - Overview

Amazon WorkSpaces is a fully managed, persistent desktop virtualization service that enables users to access their cloud-based desktops from any supported device. It eliminates the complexity of managing hardware inventory, OS versions, and virtual desktop infrastructure (VDI), while providing users with a fast, responsive desktop experience powered by AWS cloud infrastructure.

Monitoring Amazon WorkSpaces is essential for ensuring reliable desktop performance and seamless end-user experience. Applications Manager's Amazon WorkSpaces monitoring tool provides real-time visibility into key parameters such as connection status, session latency, resource utilization, and storage usage. With proactive alerts, historical trend analysis, and automated anomaly detection, you can quickly identify and resolve performance issues, optimize resource allocation, and maintain consistent desktop availability across your organization.

Creating a new Amazon WorkSpaces monitor

To learn how to create a new Amazon WorkSpaces monitor, refer here.

Monitored Parameters

Go to the Monitors Category View by clicking the Monitors tab. Click on the WorkSpaces instance available under Amazon in the Cloud Apps section. Displayed below is the Amazon WorkSpaces bulk configuration view distributed into three tabs:

Availability tab gives the availability history for the past 24 hours or 30 days.
Performance tab gives the health status and events for the past 24 hours or 30 days.
List view tab enables you to perform bulk admin configurations.

By clicking a monitor from the list, you'll be taken to the Amazon WorkSpaces dashboard which includes the following tabs:

Performance Overview
Configuration

Performance Overview

Parameter	Description
WORKSPACE INFO
State	The current state of the WorkSpace.
Running Mode	The running mode of the WorkSpace (AUTO_STOP or ALWAYS_ON).
Compute Type	The compute type (bundle) of the WorkSpace.
Connection State	The connection state of the WorkSpace (CONNECTED, DISCONNECTED, UNKNOWN).
Directory State	The state of the directory registration.
Uptime	The maximum uptime of the WorkSpace at the time of polling (in mins).
RESOURCE UTILIZATION
CPU Usage	The average CPU usage of the WorkSpace at the time of polling (in %).
Memory Usage	The average memory usage of the WorkSpace at the time of polling (in %).
Root Volume Disk Usage	The average root volume disk usage of the WorkSpace at the time of polling (in %).
User Volume Disk Usage	The average user volume disk usage of the WorkSpace at the time of polling (in %).
IN-SESSION LATENCY
In-Session Latency	The average in-session latency of the WorkSpace between the poll interval (in ms).
USERS CONNECTED
Users Connected	The total number of users connected to the WorkSpace between the poll interval.
ATTEMPTED CONNECTIONS
Attempted Connections	The total number of attempted connections to the WorkSpace between the poll interval.
Successful Connections	The total number of successful connections to the WorkSpace between the poll interval.
Failed Connections	The total number of failed connections to the WorkSpace between the poll interval.
UDP PACKET LOSS RATE
UDP Packet Loss Rate	The rate of UDP packet loss of the WorkSpace between the poll interval (in %).
SESSION LAUNCH TIME
Session Launch Time	The average session launch time of the WorkSpace between the poll interval (in s).
SESSIONS DISCONNECTED
Sessions Disconnected	The total number of sessions disconnected from the WorkSpace between the poll interval.

Configuration

Parameter	Description
CONFIGURATION
User Name	The name of the user for the WorkSpace.
Computer Name	The name of the WorkSpace as seen by the operating system.
Compute Type	The compute type (bundle) of the WorkSpace.
Running Mode	The running mode of the WorkSpace (AUTO_STOP or ALWAYS_ON).
Auto Stop Timeout	The time after a user logs off when WorkSpaces are automatically stopped. Applicable only when RunningMode is AUTO_STOP (in mins).
Workspace IP	The IP address of the WorkSpace.
Bundle ID	The identifier of the bundle used to create the WorkSpace.
Connection State	The connection state of the WorkSpace (CONNECTED, DISCONNECTED, UNKNOWN).
Last State Check Time	The timestamp of the last connection state check.
User Last Active Time	The timestamp of the last known user connection.
Protocols	The protocols supported by the WorkSpace.
Operating System Name	The name of the operating system installed on the WorkSpace.
STORAGE CONFIGURATION
Root Volume Size	The size of the root volume of the WorkSpace (in GB).
User Volume Size	The size of the user volume of the WorkSpace (in GB).
SECURITY CONFIGURATION
Root Volume Encryption	Indicates whether the data stored on the root volume is encrypted.
User Volume Encryption	Indicates whether the data stored on the user volume is encrypted.
Volume Encryption Key	The symmetric AWS KMS key used to encrypt data stored on the WorkSpace volumes.
DIRECTORY CONFIGURATION
Directory ID	The identifier of the AWS Directory Service directory for the WorkSpace.
Directory Name	The name of the directory.
Directory State	The state of the directory registration.
Directory Type	The type of the directory (SIMPLE_AD, AD_CONNECTOR, MICROSOFT_AD).
Registration Code	The registration code for the directory used by WorkSpaces clients to connect.
DNS IP Addresses	The DNS IP addresses of the directory.
Subnet IDs	The VPC subnet identifiers associated with the directory.
Security Group ID	The default security group identifier for the WorkSpaces in this directory.
Default OU	The default organizational unit (OU) for WorkSpace machine accounts.
Internet Access	Indicates whether internet access is enabled for the WorkSpaces in this directory.
WorkDocs	Indicates whether Amazon WorkDocs is enabled for the directory.
Local Administrator	Indicates whether the user is enabled as a local administrator on the WorkSpace.
IAM Role ID	The IAM role used to allow the Amazon WorkSpaces application to access AWS resources.
IP Access Control Groups	The IP access control group identifiers associated with the directory.
Tenancy	The tenancy type of the directory (SHARED or DEDICATED).
WorkSpace Bundles
Bundle ID	The identifier of the bundle used to create the WorkSpace.
Bundle Name	The name of the WorkSpace bundle.
Owner	The owner of the bundle (Amazon or account ID for custom bundles).
Description	The description of the WorkSpace bundle.
Root Storage	The size of the root volume storage in the bundle (in GB).
User Storage	The size of the user volume storage in the bundle (in GB).
Compute Type	The compute type of the bundle.
Bundle State	The state of the WorkSpace bundle.
IP Access Control Groups
IP Group ID	The identifier of the IP access control group.
IP Group Name	The name of the IP access control group.
IP Group Description	The description of the IP access control group.
IP Rules Count	The number of IP rules defined in this access control group.
IP Rules	The list of IP address rules (CIDR ranges) that control client access to WorkSpaces.

Amazon WorkSpaces Monitoring

Amazon WorkSpaces - Overview

Creating a new Amazon WorkSpaces monitor

Monitored Parameters

Performance Overview

Configuration

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