Brand Reputation Monitoring

Overview

Web Risk list is a repository maintained by Google that comprises of a list of URLs that are suspected to contain malicious code, i.e, malware, untrusted software, and social engineering tactics, such as phishing and other forms of deception.

Applications Manager's Brand Reputation monitoring helps you to continuously monitor all the URLs of your website and notifies you whether the monitored website is affected/suspected with malicious contents as per the constantly-updated Web Risk list from Google.

Creating a new Brand Reputation monitor

Follow the steps given below to create a new Brand Reputation monitor:

  1. Click on New Monitor link.
  2. Select Brand Reputation under Web Server/Services category.
  3. Specify the Display Name of the Brand Reputation monitor.
  4. Enter the Webpage URL for which the risk status has to be monitored. Then click on any of the following links to list the URLs that have to be added for monitoring.
    • Discover Webpages: Discovers all the URLs that are present on the webpage specified in the Webpage URL field and lists them. You can choose the URLs to be added for monitoring.
    • Add this Webpage: Includes the specified webpage URL to the list of URLs that are to be added for monitoring.
  5. Click on Check Connecitivity to check whether the Google's Web Risk API is reachable from the Applications Manager server so that the monitor can perform data collection.
  6. Choose the Monitor Group with which you want to associate the Brand Reputation monitor (optional).
  7. Click Add Monitor(s). This discovers Brand Reputation monitor from the network and starts monitoring it.
Note:
  • Polling interval for Brand Reputation monitor is 24 hours by default. This cannot be customized.
  • Brand Reputation monitor cannot be added when Applications Manager-installed servers are in locations where Google services are inaccessible. List of counties where Google services are available

Monitored Parameters

Go to the Monitors Category View by clicking the Monitors tab. Click on Brand Reputation under the Web Server/Services table. Displayed is the Brand Reputation monitor's bulk configuration view distributed into three tabs:

  • Availability tab gives the Availability history for the past 24 hours or 30 days.
  • Performance tab gives the Health Status and events for the past 24 hours or 30 days.
  • List view enables you to perform bulk admin configurations.
Note: Bulk import and REST API import of monitors is not supported for Brand Reputation monitoring.

On clicking a monitor from the list, you'll be taken to the Brand Reputation monitor dashboard, where you can view the list of monitored URLs and their current status. Following are the list of metrics that are monitored in Brand Reputation monitor:

Overview

Brand Reputation Count

This section displays the number of webpages/URLs based on the type of malicious contents suspected.

Parameter Description
BRAND REPUTATION COUNT
Malware Count Number of webpages that are suspected as Malware.
Phishing/Deceptive Count Number of webpages that are suspected as Phishing/Deceptive.
Unwanted Software Count Number of webpages that are suspected as Unwanted Software.

Brand Reputation Details

This section displays the list of all the monitored URLs and their current statuses based on the type of malicious contents suspected. Any URL that is suspected to have malware, deceptive contents, phishing attacks or an unwanted software update will be marked in red after verifying with the advisory from Google's Web Risk list.

Parameter Description
BRAND REPUTATION DETAILS
Display Name Display name of the webpage.
Webpage URL The URL of the webpage monitored.
Suspected as Malware Indicates whether the webpage is suspected to have malware contents.
Suspected as Phishing/Deceptive Indicates whether the webpage is suspected to have phishing/deceptive contents.
Suspected as Unwanted Software Indicates whether the webpage is suspected to have unwanted software updates.