License Expiry Notifier in Applications Manager


Applications Manager offers a feature which provides support for sending License Expiry Notification to the user via Configured Email Address. The user will receive a notification either some days before the expiry date or on the day of expiry, which can be scheduled by the user as per his needs.

Configuring License Expiry Notification

  • User can navigate Settings → Product License → License Expiry Notification.
  • There are 4 various options provided to configure License expiry notifier:
  • Notify License Expiry via email : Using this option user can schedule License Expiry notification in terms of days. The available options range from 90 days to 1 day before expiry and also On Expiry. By default, Notification scheduler will be enabled for "On Expiry", "1 Day", "5 Days" and "30 Days".
  • Notify me on : Here the user can choose the mail ID to which the notification email has to be sent. It can be Primary or Secondary Contact Email ID provided in license or SMTP configured Email ID or Super Administrator Email ID or pre configured Email Actions.
  • Notify product support on License Expiry via Email : This option will notify the Applications Manager product support team about the license expiry. The product support mail ID will be added in cc while sending the mail to the user. By default, this option will be enabled - only if Applications Manager is installed in India, China, Japan, Canada or United States. If necessary, user can disable the option.
  • Notify License Expiry in product header : This option will help the user to receive license expiry notifications as alerts on product header of the web client. By default this option will be enabled.
  • License expiry notification option is available only for Super administrator user roles in Standalone Professional and Enterprise Admin setups.
  • License expiry notification will be sent based on:
    • Expiry date of License, for Subscription License users
    • Expiry date of AMS subscription as specified in the License, for Perpetual License users
  • Note : SMTP Mail Server has to be configured for receiving the License expiry notification email.