SharePoint Online Monitoring


SharePoint Online - An Overview

SharePoint online is a cloud-based service that allows organizations store, retrieve, search, archeive, track, manage, and report on digitized documents. It is available as a standalone product. SharePoint Online comes in handy when the security requirements are complex and when content management requires custom workflows.

Monitoring SharePoint Online - What we do

Get detailed metrics into the health and affected tenant count of SharePoint Online services, including Access Services, Office Web Apps, Yammer components, etc. Applications Manager also keeps track of the TCP connectivity of various SharePoint Online endpoints as well as the performance of SharePoint applications and sites.

Note: Microsoft 365 Services are supported only on Windows installations of Applications Manager

Monitored Parameters

Go to the Monitors Category View by clicking the Monitors tab. Click on the Sharepoint Online monitors under the Cloud Apps table. Displayed is the SharePoint Online bulk configuration view distributed into three tabs:

  • Availability tab displays the Availability history for the past 24 hours or 30 days.
  • Performance tab displays the Health Status and events for the past 24 hours or 30 days.
  • List view enables you to perform bulk admin configurations.

You can also navigate to the Sharepoint Online bulk configuration view through the Sharepoint Online tab in the Microsoft 365 Monitor page.

Click on the monitor name to see all the server details listed under the following tabs:

Overview

Parameter Description
Sharepoint Online Service Health Details
Service ID ID of the Sharepoint Online service.
Service Name Name of the service.
Service Status Overall status of the service. Possible values are serviceOperational, investigating, restoringService, verifyingService, serviceRestored, postIncidentReviewPublished, serviceDegradation, serviceInterruption, extendedRecovery, falsePositive, investigationSuspended, resolved, mitigatedExternal, mitigated, resolvedExternal, confirmed, reported, or unknownFutureValue.
Sharepoint Online Issue Details
Feature Group - Feature - Issue ID Indicates the Feature Group, Feature, and Issue ID of the Sharepoint Online service issue.
Issue Status Status of the service issue. Possible values are serviceOperational, investigating, restoringService, verifyingService, serviceRestored, postIncidentReviewPublished, serviceDegradation, serviceInterruption, extendedRecovery, falsePositive, investigationSuspended, resolved, mitigatedExternal, mitigated, resolvedExternal, confirmed, reported, and unknownFutureValue.
Issue Type Type of the service issue. Possible values are advisory, incident, or unknownFutureValue.
Issue Origin Origin of the service issue. Possible values are microsoft, thirdParty, customer, or unknownFutureValue.
Issue Description Indicates the description for the service issue.
Hour(s) since issue occurred Amount of time (in hours) elapsed since the issue has occurred.
Issue Start Time Timestamp at which the service issue was started.
Last Modified Time Timestamp at which service issue was last modified.
Endpoints Connectivity
Endpoint The Sharepoint Online endpoint / URL
Port The port on which endpoint / URL is accessible
Status The status of endpoint/ URL
Response Time The time taken for connecting to endpoint/URL

Sites and Applications

Parameter Description
Sites Statistics
Site URL The sharepoint Site URL
Storage Used (GB) The storage used by sites in GB
Storage Free (GB) The storage free for use for site in GB
Resources Used The resources used out of allocated limit
Resources Free The resources free for use from allocated limit.
Lock State The lock status of site.
Last Content Modified Time The last content modified time of sharepoint site.
Status The status of site.
Websites Count The number of websites in sharepoint site collection.
Application Statistics
Product ID Unique ID of the SharePoint application.
Application Name Name of the SharePoint application.
Source Source of the SharePoint application.
Install Errors Number of errors occurred during installation of SharePoint application.
Runtime Errors Number of errors occurred during runtime of SharePoint application.
Upgrade Errors Number of errors occurred during upgrade of SharePoint application.