Get the latest service pack of Applications Manager and upgrade to Release16.5 (Build no.16424). This service pack is for customers who are already using Applications Manager (Build 8010 & above) or APM Plugin (Build 11010 & above). New users can directly download the full build.
| Who Should Upgrade | Service Pack Upgrade Steps | Steps | Troubleshooting |
|---|---|---|
| Customers Using Build No. 15000 and above | Download Service Pack 16.5 and upgrade to Build No.16574 | Upgrade Guide  |
| Customers Using Build No. 11040 to 14980 | Download Service Pack 15.0 and upgrade to Build No. 15007 Download Service Pack 16.5 and upgrade to Build No.16574 |
Upgrade Guide |
| Customers Using Build No. 10031 to 11030 | Download Service Pack 11.0 and upgrade to Build No. 11040 Download Service Pack 15.0 and upgrade to Build No. 15007 Download Service Pack 16.5 and upgrade to Build No.16574 |
Upgrade Guide |
| Customers Using Build No. 8010 to 10030 | Download Service Pack 10.0 and upgrade to Build No. 10031 Download Service Pack 11.0 and upgrade to Build No. 11040 Download Service Pack 15.0 and upgrade to Build No. 15007 Download Service Pack 16.5 and upgrade to Build No.16574 |
Upgrade Guide |
If you are using a build older than 8010, contact appmanager-support@manageengine.com to install the service pack.
It allows us to track crucial metrics such as response times, resource utilization, error rates, and transaction performance. The real-time monitoring alerts promptly notify us of any issues or anomalies, enabling us to take immediate action.
Reviewer Role: Research and Development
Tech Support Manager, Lexmark
