AssetExplorer

    Add Requester CI



    To add requester CI use the following URL format:

    http://<servername>:<portnumber>/api/cmdb/ci/


    Assuming you are adding a requester CI in the local server with port number 8080, the URL should be given as:

    http://localhost:8080/api/cmdb/ci


    Keypoints:

    1. Input is an XML string sent as "POST attribute" with key "INPUT_DATA".

    2. The operation name "add"  should be sent as a "POST attribute" with key "OPERATION_NAME".

    3. The technician key should be sent as a "POST attribute" with key "TECHNICIAN_KEY".


    Note:  

    • Technician with rights to adding assets (asset addition role) can perform add operations on assets CIs like workstaions,printers etc.

    • Technician having SDAdmin role can perform add operations on admin CIs like Business Service, Department etc.

    • CI-ID of the newly added entry is returned along with the CI Name in the response.

    • Technicians can add more than one C(s) using the <record> </record> tags.

    • CI Attributes, Global Attributes and custom CI Attributes for the corresponding CI Type can be added.

    • All asset additional attributes can be added

    • Parameter Result Format - Optional. specifies the return format ( XML or JSON )

    • If no result format specified then API will return output in JSON format.



    Sample Input for adding Requester:

     

    <?xml version="1.0" encoding="UTF-8"?>
    <API version="1.0" locale="en">
        <records>
        <record>
            <parameter><name>Name</name><value>Prakash</value></parameter>
            <parameter><name>CI Type</name><value>Requester</value></parameter>
            <parameter><name>Site</name><value>Japan</value></parameter>
            <parameter><name>Business Impact</name><value>Medium</value></parameter>        
            <parameter><name>Description</name><value>New user joined to ZOHO</value></parameter>
            <parameter><name>Employee ID</name><value>0658</value></parameter>
            <parameter><name>E-mail</name><value>prakash_jp_4323@zoho.com</value></parameter>
            <parameter><name>Phone</name><value>9159840336</value></parameter>
            <parameter><name>Mobile</name><value>9159840336</value></parameter>
            <parameter><name>Department Name</name><value>Finance</value></parameter>
            <parameter><name>Department's site</name><value>Pleasanton,CA</value></parameter>
            <parameter><name>Job title</name><value>MTS</value></parameter>        
        </record>
        </records>
    </API>

     


     

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