Your technicians resolve innumerable asset-related problems each day, and some of the problems require the technicians to make countless trips to the user’s location to access their machines. At times like these, wouldn’t it be great if your technicians could access the user’s machine from their desk?
This is where Remote Desktop Sharing comes into play! Remote Desktop Sharing allows technicians to access all the scanned workstations right from their desk, and resolve issues instantly. Remote Desktop Sharing saves time and increases the productivity of the technicians. And that’s not all, the Remote Control Tools feature helps you employ different remote desktop software within AssetExplorer, giving you the flexibility to choose the remote control tool you want to use.