ManageEngine named among Notable Vendors in the Forrester Digital Employee Experience Management Solutions Landscape, Q2 2026

We are happy to share that ManageEngine has been recognized among notable vendors in the Forrester Digital Employee Experience Management (DEXM) Solutions Landscape, Q2 2026. The report provides an overview of 17 vendors across the DEXM market, and ManageEngine, with Endpoint Central as its offering in this space, is included.

What is the Forrester DEXM Landscape?

The Forrester DEXM Landscape is a market overview report designed to help digital workplace and IT leaders navigate the growing field of digital employee experience management (DEXM). It maps vendors across dimensions including geographic reach, industry focus, deployment models, and extended use case specialization, giving enterprise buyers a structured way to evaluate and shortlist providers based on what matters most to their specific environments.

What does the report say about the DEX market?

Forrester positions DEXM as an established market — one where organisations are operationalising digital experience as a continuous, data-driven discipline rather than a one-time monitoring initiative.

Two dynamics from the report particularly resonate with how we think about the market:

Platforms that can only detect, but not act, are increasingly seen as incomplete. Buyers have moved well past dashboards and experience scores. The expectation now is closed-loop remediation, the ability to not just detect an issue but resolve it, govern the resolution, and prevent recurrence. We built Endpoint Central's DEX capabilities with exactly this in mind. The agent that sits on the endpoint is not just a telemetry collector; it is also the execution layer that can act on what it finds, autonomously or with IT oversight, without requiring a separate tool or a service desk ticket to bridge the gap between detection and resolution.

The lines between DEXM, UEM, and ITSM are blurring, and buyers are favouring solutions that integrate deeply rather than operate in isolation. This is a shift we have been anticipating for some time. Rather than another monitoring layer, organizations are increasingly looking for experience intelligence embedded in the operational platform they already run. Our vision to cater to all endpoint needs by building in the capabilities required, within the same platform, and Endpoint Central's position within the broader ManageEngine ecosystem, spanning endpoint management, ITSM, identity, and security, are what makes deep integration the default rather than a configuration project.

Check out the full report here.

How ManageEngine Endpoint Central approaches DEX

ManageEngine's inclusion in the Landscape reflects the depth and breadth of Endpoint Central as a unified endpoint management and experience platform. Across the Forrester framework, Endpoint Central covers the three core DEXM use cases—DEX visibility, experience insights, and proactive remediation—while also focusing on extended use cases that matter to organizations managing complex, compliance-driven, and operationally integrated environments, like intelligent service optimization and software optimization.

The philosophy behind building DEX capabilities within the same unified endpoint management platform is straightforward: The agent is already on the endpoint. It should do more than manage configurations and enforce policy, it should continuously surface performance and experience data, so that the platform can give insights and act on that data before issues ever reach the service desk. The result is fewer tickets raised, faster resolution for the ones already created, and better context for the IT teams to diagnose and fix endpoint problems at the source rather than chasing symptoms through a help desk queue.

Beyond the core functionality, Endpoint Central is built to serve as a unified operational platform that manages endpoints, enforces security posture, enables AI-driven diagnostics, and supports self-service resolution, all with a single agent and from a single console. This positions it as a consolidation platform for organizations that need DEX outcomes as part of a broader endpoint and IT operations strategy, not as a separate monitoring layer.

Endpoint Central is available globally, with geographic presence across North America, Europe, Middle East and Africa, Asia Pacific, and Latin America, and serves customers across financial services, government, healthcare, and other industries at enterprise scale.

Why this recognition matters

We believe being named in the Forrester DEXM Landscape places ManageEngine in the field of vendors that enterprise buyers, digital workplace teams, and IT leaders are actively evaluating. For organizations beginning or maturing their DEX journey, the Landscape serves as a practical starting point for identifying providers that align with their geography, industry, deployment model, and use case priorities.

For ManageEngine, it is a recognition that Endpoint Central's approach to DEX, delivering experience intelligence, proactive remediation, and compliance governance within a unified endpoint management platform, is aligned with where the market is heading: toward platforms that do more, integrate deeply, and prove measurable business value.

About Endpoint Central DEX

If you are evaluating digital employee experience management solutions, we invite you to explore what Endpoint Central can do for your organization. In addition to having DEX as a part of our broader unified endpoint management and security platform, we also offer DEX capabilities as a standalone SaaS offering called DEX Manager Plus for evaluators looking for a lighter solution.

Our team is also available to walk you through how Endpoint Central addresses your specific DEX and endpoint management requirements. Book a demo or get hands-on experience by signing up for free.

Forrester does not endorse any company, product, brand, or service included in its research publications and does not advise any person to select the products or services of any company or brand based on the ratings included in such publications. Information is based on the best available resources. Opinions reflect judgment at the time and are subject to change. This report is part of a broader collection of Forrester resources, including interactive models, frameworks, tools, data, and access to analyst guidance. For more information, read about Forrester’s objectivity here.