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Zia

Table of contents

Introduction

Zia is virtual assistant integrated with Endpoint Central, designed to help users automate various tasks and improve overall experience. It leverages OpenAI technology to provide intelligent assistance within the product.

This guide walks you through how to enable Zia, explore its capabilities, and get the most out of it.

Note: Zia is currently available only in the cloud version of Endpoint Central and is accessible via the Endpoint Analytics module


Enabling Zia

Zia assistant can be enabled by individual users who have atleast Sensor write in Endpoint Analytics.

On first access, users will be prompted to review and confirm the privacy policy.

Once accepted, Zia will be activated for that user. Users can then start asking sensor-related questions and receive assistance, as shown in the example image below.


Zia Features

Managing endpoints involves navigating across multiple areas, and manual tasks can be time-consuming and error-prone. Zia simplifies common operations by providing assistance in the following areas:

  • Faster Data Collection with Sensors: Create new sensors from scratch to collect custom data — just by using natural language prompts.

  • Script Generation for Sensors: Zia assists in writing PowerShell scripts to define business logic for custom fields in sensors. For example, when defining a variable in a sensor, Zia can help generate the relevant script.


Sample Queries

Here are some example prompts you can try with Zia:

  • Create a sensor to collect WiFi performance data

 

  • Provide a script to fetch disk SMART data and store in the 'diskhealth' variable

 


FAQ

  1. Who will have access to Zia ?
    User with Sensor write permission has access to Zia assistant. Each user must individually confirm the privacy policy before use.

  2. What data will be shared with OpenAI and which model is used ?
    Only the user's prompt (query text) is shared with OpenAI. Zia currently supports sensor-related queries only, and it uses the GPT-4o Mini model.

  3. How to handle credit limit exceeded case?
    Each organization is allocated 5,000 credits. Credits are calculated based on the number of input and output tokens per query.To keep usage aligned with AI pricing, credit limits are enforced.You can contact Endpoint Central support to request an increase in your credit limit.

  4. Supported Data Centers for Zia’s AI Features
    Zia’s AI capabilities are available only in the following data centers: US, Canada, India, Australia, and Japan.