Inventory scanning may fail with any of the following errors:
If you get the error message, 'Access Denied', complete the following tasks:
RPC Server Unavailable
If you get the error message, 'RPC Server Unavailable', check if the following are switched on or enabled:
Scanning Timed Out
If you get the error message, 'Scanning Timed Out', complete the following tasks:
This ensures that no data is blocked by Desktop Central when a firewall is enabled in the computer where the Desktop Central server is installed.
Note: This is applicable if the scanning has failed for computers in remote offices.
If scheduled inventory scanning fails, ensure that you do the following:
To receive email alerts, you should configure the Mail Server settings in the Desktop Central server. For more information, see Mail Server Configurations.