Remote Desktop Sharing video

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“We have more than 250 users with 7 branches; It was a difficult task to support those users desktop by a limited number of technicians; Using Desktop Central it has become easy to support the users through out head office and branches for trouble shooting or software installation- it is like instant support to the users which helped our IT department keeping our users smiling. Now we can support our users instantly wherever they are in Head office, branch office or in roaming.”

Akthar, Gerab National Enterprises

Desktop Sharing enables the administrators to connect and control remote Windows desktops in the LAN and WAN. Accessing computers at a remote location in WAN can be either through VPN or through Internet. It is a web-based tool enabling access from anywhere in the LAN without requiring any native client. It allows almost all operations to be performed on the remote desktop.

Desktop Sharing Features

• Access computers in LAN and WAN.
• Web-based tool enables access from anywhere in the LAN.
• Automatically installs the desktop-sharing agent in each desktop.
• No individual authentication is required to gain access to a remote desktop.
• Supports viewing/accessing remote desktops using Active X and Java Plug-ins.
• Prompts user confirmation before providing the access to a remote desktop.
• Supports locking the users keyboard and mouse when accessing from remote. Users screen can also be blacked out so that they are not aware of the changes you make.
• Ability to send "Cnt+Alt+Del" command to access a locked computer.
• Ability to switch between users' applications using "Alt+Tab" command.
• Ability to remotely transfer files across machines.
• Usage of 128-bit Advanced Encryption Standard (AES) encryption protocols during Remote Control operations.
• Multi-Monitor Support with easy switching options.
• Configurable screen resolution to fit the screen size.

Web-Based Remote Control

Desktop Central provides a web-based access to the remote computers. This means that a remote connection can be established from anywhere and does not require client software to be installed in order to access remote desktops. The administrators can also establish connection through a VPN to take control of a remote desktop.

Protects Users' Privacy

When connecting to remote computers using Remote Desktop Sharing, the adminstrators have an option to whether get user's permission before connecting to their desktop. Selecting this option would pop up a request window in the user's desktop seeking remote access. This is to ensure that the user's privacy is maintained.

ActiveX and Java Viewers

Desktop Central supports accessing a remote desktop either using ActiveX or Java plug-ins. This enables accessing a remote desktop from any browser like Internet Explorer, Firefox, Flock, etc.

Remote File Transfer

Desktop Central allows you to remotely access desktops and transfer files between them. The Remote Desktop Sharing mechanism supports remote login to any desktop in your network by any user account that has Remote Control privileges. Files can be transferred across domains and workgroup machines via the Active-X Viewer and Java viewers. And the entire process is Fast, Reliable, and Secure.

Multi-Monitor Support

In case you are connecting to a remote machine that has more than one monitor, the Desktop Central Remote Control options will automatically detect this configuration and displays it on the ActiveX tool bar. Further, the user can select a particular monitor that is associated with a remote machine individually and this will be displayed over the Remote Control session that is established. Multi-Monitors are especially useful when you need to troubleshoot a remote machine in a collaborative manner. Desktop Central's dual monitor support facilitates easy remote control set up and easy switching options between the primary and secondary monitors.

Recording Remote Sessions

Remote recording feature of Desktop Central promises better security, and it is highly useful for audit purpose. Administrators can view the recorded remote sessions, to monitor the activities during the remote sessions which ensures data security. Companies who strive to comply with the regulatory bodies, like HIPPA compliance, PCI compliance, Trade Practice compliance etc,. can use this feature to ensure that they meet the compliance standards.

Desktop Sharing - Supported OS Versions

Desktop Sharing supports connecting to desktops running any of the following OS versions:

• Windows 2008
• Windows Vista
• Windows 7
• Windows 2003
• Windows XP
• Windows 2000
• Windows 8
• Windows 2012 Server

Free Desktop Sharing

The free edition of Desktop Central offers remote desktop sharing functionality, which can be used to manage up to 25 desktops.

For more details on Desktop Sharing, refer to the Desktop Sharing topic of the online help documentation.