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    Contacting EventLog Analyzer Support

    EventLog Analyzer provides a wide range of options to contact the support team, make feature requests, ask for a personalized demo, get online training, and more.

    To go to the Support page, click the Support tab on the menu bar. The different channels through which you can reach out to us will be listed here. You can also click on the links below to reach our support team.

    Contacting EventLog Analyzer Support

    Request type

    Link

    Description

    Technical Assistance Mail Us Click this link or click 'Mail Us' in the Support Page of EventLog Analyzer. Fill in the required fields with a detailed description of the problem that you encountered. Click on Submit.
    Technical Assistance EventLog Analyzer Training Click this link or click 'Training & Certification' in the Support Page of EventLog Analyzer to take up a course and equip yourself with the knowledge required to work with EventLog Analyzer.
    Create Log - Support Information Files  

    Go to 'Support Info' in the support page of EventLog Analyzer to create a support information file.

    It can be done automatically if you click the 'Auto' option.

    To do it manually, click the 'Manual' option. A set of instructions along with an upload link will be presented to you.

    Note: Click here to know more about Support Information Files.

    Online Store - Get a Price Quote Price Quote Click this link or click 'Get Quote' under Online Store in the Support Page of EventLog Analyzer to get a personalized quote that best suits your requirements.
    Online Store - Purchasing the product Buy Now Click this link or click 'Buy Now'/'Pricing' under Online Store in the Support Page of EventLog Analyzer.
    New feature requests Feature requests If you'd like to see new features in the upcoming releases of EventLog Analyzer, click this link to give us your suggestions.
    Configuration videos How-To-Videos

    Click this link or click 'How-Tos' under Watch Video in the support page of EventLog Analyzer.

    Under the 'How to' section, there are videos on configuring EventLog Analyzer for different use cases.

    Feature videos Feature-Videos

    Click this link or click 'How-Tos' under Watch Video in the support page of EventLog Analyzer.

    Under the 'Features' section, there are videos on different features of EventLog Analyzer.

    Knowledge Base Documents Click this link or click 'Documents' under Knowledge Base in the Support Page of the EventLog Analyzer solution to understand how to deploy, configure, and generate reports using EventLog Analyzer.
    Knowledge Base FAQ FAQ Click this link or click 'FAQ' under Knowledge Base in the support page of EventLog Analyzer to view answers to frequently asked questions.
    Knowledge Base Case Studies Case Studies

    Click this link or click 'Case Studies' under Knowledge Base in the support page of EventLog Analyzer.

    This page has case studies on how EventLog Analyzer has helped customers fulfill their requirements under different circumstances.

    Contact our support team  

    Contact Us:

    Toll Free Number:

    US +1 844 649 7766

    UK +44 800 028 6590

    Australia +1 800 631 268

    China +86 400 660 8680

    International +1 925 9249500

    Direct Dialing Number +1 408 352 9254

    Mail us at: eventlog-support@manageengine.com

    Live Chat with the support team Live Chat Click this link or click 'Live Chat' in the Support Page of EventLog Analyzer for a live chat with the support team.
    Request a personalized Demo Schedule Demo

    Click this link or click 'Personalized Demo' in the Support Page of EventLog Analyzer to schedule a personalized demo.

    Note: Personalized demos are available only during the free trial period.

    Talk To Us  

    Click 'Talk To Us' in the Support Page of EventLog Analyzer to directly talk with the Support team.

    Note: This feature is available only for users with access to premium support.

    Free Online Training   Click the 'Events' Tab in the support page of EventLog Analyzer to sign up for upcoming webinars, seminars and workshops. You can also watch videos of completed webinars, seminars and workshops under 'Completed Events' in the Events Tab.
    User Forums EventLog Analyzer User forums Click this link or click 'View All' under 'Recent Forum Posts' in the Support Page of EventLog Analyzer. In this forum you can post your queries, interact with other EventLog Analyzer users and also get answers from out support team.
    Announcements EventLog Analyzer Announcements Click this link or click 'View All' under 'Announcements' in the support page of the EventLog Analyzer solution to go to the EventLog Analyzer user forum announcements page for the latest announcements and updates.

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