Update Manager is a tool used to install service packs over a product. The service pack may contain bug fixes, patches and/or small features for a particular release version of the product. This document describes how to use Update Manager to install service packs over ZOHO Corp products. 

Patches maybe context-based or non-context-based. A context-based patch has the consolidated patches for all the different components of the product. The same patch can be used for updating any context of the product. Update Manager may also contain two other contexts - Mandatory context and Optional context. The Mandatory context is an essential part of the patch, and will not be displayed at the time of installation. An Optional context includes some additional patches, but the product can still function without them.

To open the Update Manager tool run the UpdateManager.bat/sh file present in the <producthome>/bin directory. The Installed Service Pack list lists the different service packs installed for this product. The Details button shows all the information for the selected service pack.

Update Manager can be operated in two modes: UI and non-UI mode. To start Update Manager in command line or non-UI mode, 

• Run the UpdateManager.bat/sh file with -c as a command line argument.

OR

• Edit the script file, i.e., UpdateManager.bat/.sh and add the argument
   -c (%JAVA_HOME%\bin\java -Xmx100m com.adventnet.tools.update.installer.UpdateManager  -u conf -c)

Update Manger UI

The Update Manager UI lets you:

• Install the Service Pack
• View Installed Service Pack Details
• Uninstall an Installed Service Pack.

Install the Service Pack.

Please note that during installation, files in the product installation directory will be overwritten. Follow the steps below to install the service pack.

1. Click the Install button to start installation procedure. The installation wizard pops up.
2. Click the Browse button to locate the PPM file. Once the file is located, the View Readme button is enabled. Only a compatible PPM file will be opened.
3. Click the View Readme button to open the Readme file for this service pack.
4. Click the Next button to select from the list of optional contexts. 
5. Click the Install button to start applying the service pack.

View Installed Service Pack Details

The service packs installed so far are listed in the main window of the Update manager.

1. Select the service pack and click the Details button to see more information about the service pack.

1. Select the service pack to be uninstalled from the Service Packs list.
2. Click the Uninstall button. A dialog opens showing the service pack that will be uninstalled along with the related service packs that will also be uninstalled.
3. Click the Uninstall button to uninstall the service pack.

Update Manager in Command line

• To install the service pack from the command line.
• To uninstall a service pack from the command line.

To install the service pack from the command line

1. Execute the UpdateManager.bat/.sh file with the -c command.
2. To install a service pack, choose the option i.
3. When prompted for the file name, enter the full path of the PPM file.
4. Select the optional contexts to be installed.

Update Manager will now install the selected service pack.

To uninstall a service pack from the command line

1. Execute the UpdateManager.bat/.sh file with the -c command.
2. To uninstall a service pack, choose the option u.
3. When prompted for the version, enter the serial number of the version to be uninstalled.

Update Manager will now uninstall the selected service pack.