Mobile Authenticator


ADSelfService Plus mobile app supports authentication features that enable end users to use the app as an authenticator to prove their identities during self-service password reset and account unlock processes. The ADSelfService Plus Mobile App Authenticator supports the following authentication methods:

Supported Platforms

Mobile Authenticator feature is available in ADSelfService Plus mobile app for Android and iOS.



Mobile authenticator is a device-based enrollment. If you change your mobile device or uninstall the app after enrollment, you cannot use mobile app authenticator method for authentication. You must enroll again from the new device or after reinstalling the app.


Steps to enable Mobile Authenticator


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