Password Synchronization with Microsoft Dynamics CRM


Steps to download and install Windows Azure AD Module

Before you can configure Microsoft Dynamics CRM with ADSelfService Plus for Password Synchronization, you have to install the appropriate version of the Windows Azure AD Module for Windows PowerShell for your operating system.

For 32-bit systems:

  1. Download and install the Microsoft Online Services Sign-In Assistant from here.

  2. Download and install the Windows Azure AD Module for Windows PowerShell from here.

For 64-bit systems:

  1. Download and install the Microsoft Online Services Sign-In Assistant from here.

  2. Download and install the Windows Azure AD Module for Windows PowerShell from here.

  3. Note: After step 2, if the product's architecture is 32 bit (Login as a technician. Click License and check "Product architecture"), move MSOnline and MSOnlineExtended folders from %windir%\System32\WindowsPowerShell\v1.0\Modules to %windir%\SysWOW64\WindowsPowerShell\v1.0\Modules.

Steps to configure Microsoft Dynamics CRM accounts with ADSelfService Plus

  1. Go to Configuration --> Self-Service --> Password Synchronizer

  2. Click Microsoft Dynamics CRM link. You will be presented with MS Dynamics CRM configuration page.

  3. Enter the domain name of your Microsoft Dynamics CRM account

  4. Enter the username and password of your Microsoft Dynamics CRM account

  5. Enter a brief description of the domain

  6. Select the Self-Service Policies by clicking the plus icon. Password Synchronization will be possible for only those users who fall under the selected self-service policies.

  7. Click Save

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