Configuring QR Code-Based Authentication

Once QR Code-based Authentication is enabled, users need to scan the displayed QR code to prove their identity.

  1. Navigate to Configuration → Self-Service → Multi-factor Authentication → Authenticators Setup.
  2. From the Choose the Policy drop-down, select a policy.

    Note: ADSelfService Plus allows you to create OU and group-based policies. To create a policy, go to Configuration → Self-Service → Policy Configuration → Add New Policy. Click Select OUs/Groups, and make the selection based on your requirements. You need to select at least one self-service feature. Finally, click Save Policy.

  3. Click QR Code-based Authentication section.
  4. Select Enable QR Code-based Authentication.
  5. QR Code-based authenticator

  • Users need to download the ADSelfService Plus iOS or Android mobile app to use this authentication technique.
  • This is a device-based enrollment. If users install the app in another device, they need to enroll again.
  • If a user performs self-service password reset/account unlock from a mobile site, users cannot QR Code-based Authentication to prove their identity. 

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