Self-Service Features:

ADSelfService Plus offers end users the ability to perform the following tasks without help desk intervention:

• Self-Password Reset: The flagship feature of this application; ensures that help desks don't have to deal with password reset calls anymore.

• Self-Account Unlock: Allows end users to unlock their locked out accounts by themselves.

• Change Password: Grants end users the ability to change their logon passwords.

• Self-Directory Update: Empowers end users to update their profile information without waiting for help desks.

• Mail Group Subscription: Enables end users to subscribe or unsubscribe from distribution groups on their own.

• Mobile-based Password Management: Enables end users to manage their passwords 'on the go' from their mobile devices. ADSelService Plus offers native Android and iOS apps, as well as a mobile WebApp for other mobile platforms.

Other Features

• Password Expiry Notification: Notifies end users whose passwords are about to expire so that they can change the passwords before they expire.

• Multi-Platform Password Synchronizer: Any password change happening through ADSelfService Plus can be synchronized with a wide range of cloud-based applications, on-premise applications and also non-Windows systems.

• Employee Search: Provides end users the option of looking up the details of fellow employees (along with Organizational Chart).

ADSelfService Plus Feature Categories

The features offered by ADSelfService Plus can be categorized into:

• Enrollment based Features

• Non-Enrollment based Features

Enrollment based features

Users must complete the enrollment process in ADSelfService Plus to be able to use these features. Self-Password Reset' and 'Self-Account Unlock' fall under this category.

Non-Enrollment based features

These features can be used even if the users are not enrolled into ADSelfService Plus. Following are the features in this category:

• Change Password

• Self-Update

• Mail Group Subscription

• Employee Search

• Password Notification