Enrollment is the only step you have to complete before you can use ADSelfService Plus’ password self-service features.
Enrollment is a one-time process where you enter your mobile number and email address, answer security questions, or provide other details in ADSelfService Plus in order to register for self-service password management. Enrollment is mandatory if you want to reset your password or unlock your accounts using ADSelfService Plus.
For detailed steps on the enrollment process, click here.
Note: If your administrator has enabled force enrollment of ADSelfService Plus, you will receive a pop-up that asks you to complete the enrollment process when you log in to your machine. Your administrator might also choose to complete the enrollment process on your behalf.
Your request has been submitted to the ADSelfService Plus technical support team. Our technical support people will assist you at the earliest.