Claim your free ADSelfService Plus license

Am I eligible for this offer?

ServiceDesk Plus customers with a valid subscription to the Robo Technician add-on are eligible for this offer.

Read FAQs for more details

Fill this form to get
your free license

An executive from the ADSelfService Plus team will send you the license soon.

    Please use the same email address, or the same domain name, that was used to purchase the Robo Technician add-on.

  • Please enter business email only.
    Please enter business email address
  • By clicking 'Submit', you agree to processing of personal data according to the Privacy Policy.

What’s next? How do I apply the license?

  • Once you've received the license, download and install ADSelfService Plus.
  • Open the web console of ADSelfService Plus and log in as admin.
  • Click the License link in the top-right corner to apply the license.

Frequently asked questions

1. Why should I avail this offer?

The Robo Technician add-on, which is used to reset users’ Active Directory passwords, will be phased out soon from ServiceDesk Plus. ManageEngine recommends its customers who use this add-on to upgrade to ADSelfService Plus, a powerful Active Directory self-service password management solution. To make the transition easier, we are giving away a free, 1-year license to ADSelfService Plus.

2. What are the terms and conditions?

  • You'll receive a Standard Edition license to ADSelfService Plus that is valid for one year.
  • ADSelfService Plus is also licensed based on the number of users. You can avail the license for any number of users. Even if your Robo Technician add-on license is for 200 users, you can get the free ADSelfService Plus license for any number of users based on your requirement. 

3. I've a perpetual license of the Robo Technician add-on. Do I get a one year license too?

Yes, even if you own a perpetual or a multi-year license, you are eligible to a one-year, Standard Edition license of ADSelfService Plus.

4. Do I have to use the same email address that I used to purchase the Robo Technician add-on?

Yes, you must use the same email address, or at least the same domain name, that was used to purchase the Robo Technician add-on.

5. When will I get the license?

Fill the form above and submit it. We will send the license to your email address soon.

6. Can I get free technical support to deploy ADSelfService Plus?

Yes, we provide free technical support to help you deploy the product.

7. Apart from Active Directory password reset, what else can ADSelfService Plus do?

    ADSelfService Plus has several features that help reduce service desk tickets, improve security, and enhance end user experience. Some of the highlights include:

  • Self-service password reset and account unlock
  • Password expiration notification
  • Real-time password synchronization
  • Enterprise single sign-on (SSO)
  • Windows logon two-factor authentication
  • Password policy enhancer
  • Cached credentials update (for remote users)
  • Directory self-update and employee profile search

Please contact We’ll be happy to answer any questions you may have, help you deploy the product in your environment, and also take you through a personalized demo of the product.