Copying Resources


    Using Copy Resource option you can make multiple copies of the component and its details. On making multiple copies of the resource, it becomes easier for the technician to add bulk of similar components. The technician need not manually enter all the components details for each component. The new copies of the component will be assigned with new component name and rest of the details is retailed as is.


    If you have twenty keyboards of the same configurations in your organization, then in this case, enter the configurations of one keyboard and save it. Then copy the same keyboard for twenty times and add its configurations to other keyboards.


    To make multiple copies of the Resources,

    1. Log in to ServiceDesk Plus - MSP using your user name and password.

    2. Click the Assets tab, this opens the asset home page -> select the Asset Components link on the left hand side of the page.

    3. From the list view page of the Asset Components -> click the title of the asset component to be duplicated. This opens the asset components details page.

    4. Click the Actions combo box -> select the Copy Resource option. This opens the Copy Resource page as shown below,


    1. Specify the Number of Copies to be made for the resource in the given text field.

    2. Copy the resource. You can see the list of resource copies listed in the list view.



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